Competition and Consumer Law - Dealing with Consumers Part 2

This course has been developed to provide learners with an understanding of the provisions of the Australian Consumer Law that protect consumers and how businesses deal with consumers.

Course Images

Learning outcomes

This course will provide an understanding of:

  • unconscionable conduct
  • product safety and product information
  • manufacturer's liability
  • consumer guarantees, and
  • consumers' rights to a refund.

Target Audience

These modules are intended to prevent company managers and employees breaching the provisions of the CCL while working for their company.

Course overview

These modules will help staff to:

  • Adaptics - Kineo's 'smart technology'
  • professional audio
  • animation and interactivity
  • WCAG 2.0 accessibility
  • multi-device compatible
  • assessments, and
  • a certificate of completion.

Estimated Duration

45 minutes

$38.50 (AUD) per subscription

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