Electronic Fetal Monitoring
Intellilearn
Electronic Fetal Monitoring remains one of the highest areas of risk across the full spectrum of healthcare.
Based on RANZCOG definitions and guidelines, IntelliLearn's 5 EFM online courses provides a focus on understanding and interpreting CTGs, as well as the management of clinical cases, with a strong focus on the physiology of the fetus. The 5 courses include content in the following areas:
- Contractions and Accelerations
- Baseline
- Decelerations
- Maternal Fetal Physiology
- Management
Key Features include:
- Comprehensive staff reporting allowing administrators to easily generate compliance reports in seconds
- User certification provided upon successful completion
- A highly interactive online course featuring videos and animations explaining core concepts
- Numerous traces of "real" cases are presented with explanations and feedback
This is a license for access to this online course for a period of 1 year from the time of purchase of that license.
$99.00 (AUD) / subscription
Aboriginal and Torres Strait Islander Cultural Appreciation
Aboriginal, Torres, Strait, Islander, Indigenous, Diversity, Culture, First, Nations, Heritage, Rights, Traditions, Treaty, Voice
This course offers a comprehensive exploration of First Nations cultures, histories, and contemporary issues, promoting respect for Aboriginal and Torres Strait Islander peoples, their cultural identity and spirituality. Emphasis is placed on fostering cultural awareness, empathy, and social responsibility, with the goal of promoting reconciliation, advocating for social justice, and celebrating the rich diversity of First Nations cultures.
$60.00 (AUD) / subscription
Acquiring Human Resources
Human resources acquisition, Recruitment, Talent acquisition, Hiring process, Staffing, Talent sourcing, Workforce acquisition, Recruitment strategies, Hiring techniques, HR acquisition
This course provides a comprehensive overview of the recruitment and selection process, including the fundamentals of human resource planning, job analysis, and initial candidate screening. Emphasising practical principles to identify the best candidates while ensuring alignment with strategic objectives, the course introduces the skills and knowledge necessary to make informed selection decisions that contribute to overall success.
$60.00 (AUD) / subscription
Acquiring Physical Resources
Business, Continuity, Risk, Planning, Crisis, Response, Environmental, Policy, Workplace, Sustainable, Compliance, Strategies, Product, Promotion, Service, Marketing, Campaigns, Customer, Service, Satisfaction, Improvement, leadership, management, manage, lead, supervise, supervisor, team, leadership, plan, planning, goals, priorities, responsibility
This course overviews the principles and processes associated with obtaining physical resources. The fundamental principles of resource management include identifying requirements, evaluating suppliers, and reflecting on costs versus benefits. We also address the importance of contingency planning to ensure appropriate physical resources are available and deliver on organisational objectives.
$60.00 (AUD) / subscription
Advancing Your Career
Career, Development, Networking, Mentorship, Professional, Advancement, Etiquette, Growth, Success, Job, Improvement, Adaptability, Planning, Personal, Goal
This course provides invaluable insights, practical tools, and actionable steps to guide you through the dynamic landscape of work, elevate your professional brand, and position yourself for success. Learn the importance of business etiquette, networking, learning, and mentorship to effectively navigate diverse workplace environments and pursue opportunities for professional development.
$60.00 (AUD) / subscription
Advise on Products and Services
ready4retail, retail, customer, service, security, stock, products, services, sales, customers, questioning, listening, non-verbal, needs, use, safety, objections, buying, closing
This course introduces essential skills for successful sales interactions, focusing on product knowledge development, customer engagement, and sales techniques. Learn strategies that will allow you to engage customers confidently, effectively communicating product details, addressing customer needs, and facilitating purchase decisions.
$60.00 (AUD) / subscription
Alcohol and Other Drugs
Impairment, Stress, Depression, Addiction, Policy, Duty of Care, Impact, Effect, Prescription, Employee Assistance Program, EAP, Medication, Help, Performance, Workplace Health and Safety
This course has been developed to provide the learner with an awareness of the dangers presented by alcohol and other drugs and the impact these can have in the workplace.
$38.50 (AUD) / subscription
Anatomy of the Breast and Physiology of Lactation
Breastfeeding, Intellilearn
The Anatomy of the Breast and Physiology of Lactation course will provide an overview of the physiology of the breast, how it changes during pregnancy and demonstrate ways you can apply these principles in clinical practice.
$38.50 (AUD) / subscription
Antepartum Haemorrhage (APH)
midwifery, Intellilearn
This course covers key areas of APH including placenta praevia, placental abruption, vasa praevia.
$38.50 (AUD) / subscription
Anti-Bribery and Corruption
Access, Accounting, Anti-corruption, Biodiversity, Board accountability, Bribery, Capital, Carbon, Carbon footprint, Chain, Change, Circular, Circular economy, Circular packaging, Clean, Climate, Climate action, Community, Community engagement, Compliance, Conservation, Corporate, Corporate citizenship, Corruption, Culture, Degradation, Diversity, Diversity and inclusion, Eco-friendly, Economy, Ecosystem, Eco-tourism, Emissions, Employee well-being, Energy, Energy efficiency, Environment, Environmental, ESG, ESG disclosure, ESG reporting, Ethical fashion, Ethical investment, Ethical leadership, Ethics, Ethics and compliance, Executive compensation, Extraction,
This course has been developed to provide learners with an understanding of bribery and corruption risks, international regulations, and best practices for prevention and detection. It will also help to equip learners with the knowledge and skills necessary to promote ethical behaviour and compliance within their organisations.
$38.50 (AUD) / subscription
Anti-Money Laundering
Terrorism, Prevent, Finance, Financing, Legal, Illegal, Financial, Crime, Criminal, Proceeds, Law, Legislation, Risk, Act, Know your obligations whether in Australia, New Zealand, Singapore, Hong Kong or United Kingdom, Know your reporting obligations under AML/CFT legislation and how to meet them, CTF
This course is appropriate for anyone who has obligations in relation to anti money laundering and counter financing of terrorism in Australia, New Zealand, United Kingdom, Singapore and Hong Kong. Learners can personalise the learning experience by selecting one or more regions, as is appropriate to their local business operations. The course content will then be filtered with the relevant information and learning objectives specific to that selection.
$38.50 (AUD) / subscription
Antimicrobial Stewardship in Aged Care
Commission antimicrobial resistance prescribing AURA 2021 2019 Aged Care National Antimicrobial Prescribing Survey (NAPS) urinary tract, soft tissue and skin infections prevent infection
This course has been developed to provide learners with an understanding of the importance of antimicrobial stewardship in aged care.
$38.50 (AUD) / subscription
Armed Robbery Safety
Prevention high cash flow retail outlet high value service station petrol pharmacy hotel club jewellry alarm gun hammer knife hero
Kineo Courses Armed Robbery Safety course has been designed to provide learners with an understanding of how to behave safely during a robbery situation.
$38.50 (AUD) / subscription
Asbestos Awareness
Asbestos, Regulations, Handling, Management, Removal, Respiratory, Friable, Non-Friable, Lung, Risk, Hazard, WHS, HSE
This course provides essential training in asbestos awareness, including how to identify, manage, and mitigate the risks associated with asbestos exposure. Emphasis is placed on compliance with regulations, the importance of maintaining an asbestos register, and understanding emergency procedures for effective response.
$60.00 (AUD) / subscription
Asbestos Awareness in the Workplace
mesothelioma, fibrous, mineral, fireproof, insulation, building, materials, cancer, Workplace Health and Safety
This course provides an awareness of the dangers posed by asbestos. It explains where asbestos risks might occur in the workplace and some of the controls used to minimise and eliminate these risks.
$38.50 (AUD) / subscription
Assist Clients With Medication
Intravenous, Drip, Blood, Insertion, Vein, Complication, Cannula, Fluid, Drug, Administration, Drainage, Vessel, Hospital, Nurse, Medical Procedure, Haematoma, Artery, Dose, Numeracy, Mathematical, Maths
This course has been developed to provide care and support workers with an understanding of how to assist clients in the residential aged care setting and/or the home and community settings with their medication needs. This course is aligned to the Unit of Competency HLTHPS006 "Assist clients with Medication."
$38.50 (AUD) / subscription
Assist with Medications in Disability
Disability
This online course is designed as induction for disability support practitioners and provides learners with the essential knowledge required to safely prepare and effectively assist clients with medications, complete medication documentation and handle medication contingencies in the workplace.
$49.50 (AUD) / subscription
Baby Friendly Health Initiative
Breastfeeding, Intellilearn
The Baby Friendly Health Initiative (BFHI) course will introduce the BFHI concept as well as provide a background on WHO and UNICEF in relation to breastfeeding initiatives. Information related to supplementation is also provided.
$38.50 (AUD) / subscription
Back yourself - Unpacking manual tasks in Disability
Disability
This online course is designed as induction for disability support practitioners to develop knowledge and skills on the anatomy of back care, principles for prevention of injury and appropriate manual handling techniques relevant to the job role.
$49.50 (AUD) / subscription
Basic Life Support
Resuscitation, BLS, CPR, First Aid, ARC, Australian Resuscitation Council, DRSABCD, Defibrillator
This course has been developed to provide learners with an understanding of basic life support, according to the Australian Resuscitation Council guidelines.
$38.50 (AUD) / subscription
Basic Life Support (including C.P.R.) Online
Manual Handling, Intellilearn, Nursing, National Standards
The Basic Life Support (ANZCOR 2016 Guidelines) course is part of the IntelliLearn's Nursing & National Standards Library.
Upon completion the participant should be able to:
- define the DRSABCD algorithm
- discuss the importance and key issues related to each of the DRSABCD steps
- explain the correct procedure to manage choking
- understand the basic principles of C.P.R., and
- attach and operate an A.E.D.
$38.50 (AUD) / subscription
Basic Written Communication for the Workplace
Writing, Revising, Grammar, Punctuation, Commas, Colons, Semicolons, Quotation, Parentheses, Apostrophes, Email, Letters, Proposals, Messages, Emails, Reports, Documents, Letters, Correspondence
Whether interacting with clients, colleagues, or superiors, effective written communication is pivotal in today's workplaces. Emphasis is placed on mastering grammar, punctuation, and formatting conventions to ensure accuracy and professionalism in written communication. Develop foundational skills in crafting clear, concise, and effective written messages, and acquire fundamental techniques for professional emails, reports, and other workplace documents.
$60.00 (AUD) / subscription
Becoming a Green Business
Access, Accounting, Anti-corruption, Biodiversity, Board accountability, Bribery, Capital, Carbon, Carbon footprint, Chain, Change, Circular, Circular economy, Circular packaging, Clean, Climate, Climate action, Community, Community engagement, Compliance, Conservation, Corporate, Corporate citizenship, Corruption, Culture, Degradation, Diversity, Diversity and inclusion, Eco-friendly, Economy, Ecosystem, Eco-tourism, Emissions, Employee well-being, Energy, Energy efficiency, Environment, Environmental, ESG, ESG disclosure, ESG reporting, Ethical fashion, Ethical investment, Ethical leadership, Ethics, Ethics and compliance, Executive compensation, Extraction,
This course has been developed to provide learners with an understanding of the knowledge and skills that are required to adopt more sustainable, environmentally friendly business practices.
$38.50 (AUD) / subscription
Being a Leader
manage, lead, supervise, supervisor, team, goals, mission, motivate, communicate, team, motivation, culture, inspire, guide, passion, direction, persuasion, traits
Understanding human behaviour is crucial to a leader. This course explores the key attributes that define successful leaders, including communication, adaptability, and emotional intelligence. Learn to lead with confidence and influence by considering your strengths and weaknesses and fostering a mindset of continuous improvement and adaptation. This will help you lead teams effectively and drive success in diverse leadership roles.
$60.00 (AUD) / subscription
Biological Hazards Hazard Guide
Biohazard, Bacteria, Virus, Toxin, Hygiene, Risk, Infect, Chemical, Exposure, Asbestos, Hazard Guides
This course has been designed to provide you with an understanding of the controls that should be applied to biological hazards in the workplace.
$38.50 (AUD) / subscription
Breastfeeding Challenges - Infant
Breastfeeding, Intellilearn
The Breastfeeding Challenges: Infant course will identify potential problems that can arise in breastfeeding (for the infant) and provide strategies and alternatives to assist and manage those situations. Poor infant weight gain is also covered.
$38.50 (AUD) / subscription
Breastfeeding Challenges - Maternal
Breastfeeding, Intellilearn
The Breastfeeding Challenges: Maternal course will provide information about identifying, preventing and managing breastfeeding problems that can affect the mother.
$38.50 (AUD) / subscription
Breech Delivery
Midwife, Presentation, Buttocks, Feet, Head, Obstetrics, Birth, Child, Pregnancy, Caesarean, Frank, Complete, Footling, Kneeling
This course covers key areas of breech delivery, including; definition, risk factors and management.
Upon successful completion of the associated quiz, 1 Australian College of Midwives (MidPLUS) point will be awarded.
$38.50 (AUD) / subscription
Bullying and Harassment for Employees
Harassment, Bullying, Behaviour, Responsibilities, Workplace, Management
Kineo's Bullying and Harassment for Employees training course is designed to minimise the risk and bullying and harassment occurring in the workplace. The courses focuses on building positive behaviours and stopping negative behaviours based on Australian legislation.
$38.50 (AUD) / subscription
Bullying and Harassment for Employees NZ
Ethics, Bullying, Harassment, Conduct
This course has been designed to provide employees with an understanding about bullying and harassment in the workplace, the type of behaviour that should be avoided and what employees can do if bullying or harassment is occurring in their workplace.
$38.50 (AUD) / subscription
Bullying and Harassment for Managers and Supervisors
Bullying, Harassment, Behaviour, Responsibilities, Incidents, Work Place, Management
This course has been designed to provide managers and supervisors with an understanding about workplace bullying and harassment, and what they can do to prevent and manage bullying and harassment in their workplace.
$38.50 (AUD) / subscription
Bullying and Harassment for Managers and Supervisors NZ
Ethics, Bullying, Harassment, Conduct
This course has been designed to provide managers and supervisors with an understanding about workplace bullying and harassment, and what they can do to prevent and manage bullying and harassment in their workplace.
$38.50 (AUD) / subscription
Bullying and harassment prevention for leaders
leadership, management, manage, lead, supervise, supervisor, team, leadership, bullying, harassment, dignity, respect, grievances, cyberbullying, responsibilities, conflict
This course provides essential training for leaders in preventing bullying and harassment in the workplace. Focusing on creating a culture of respect, inclusion, and accountability, learn how to identify and address the different forms of bullying and harassment. While emphasis is placed on leadership roles in leading a harassment-free workplace, including conflict resolution strategies and reporting procedures, we also explore the shared responsibility of all employees in preventing bullying and harassment and fostering positive values and behaviours.
$60.00 (AUD) / subscription
Business Continuity
Resilience, Disaster recovery, Contingency planning, Crisis management, Risk mitigation, Emergency preparedness, Continuity strategy, Business resilience, Continuity planning, Risk management
This course introduces the knowledge and skills necessary to ensure organisational resilience in the face of disruptions. Starting with the fundamentals of business continuity, you will learn to the importance of performing a business impact analyses, and honing plan activation and execution procedures that contribute to business continuity management and safeguard organisational continuity.
$60.00 (AUD) / subscription
Business Ethics
Respect, Workplace, Code, Relationships, Professionalism, Service, Diversity, Equal Opportunity, EEO, Discrimination, Harassment, Bullying, Behaviour, Confidentiality, Social, Media, Comment, Privacy, Data, Breaches, Conflict, Bribery, Gifts, Favours, Marketing, Securities, Employment, Seminars, Environment, Resources, Intellectual Property, IP, Health, Safety, Substance-Abuse, Reporting, Violations, Specialists, Legal
Upholding ethical standards and contributing to a culture of integrity is a shared responsibility. This course offers a comprehensive exploration of business ethics, covering a range of topics from legal compliance to ethical frameworks and considerations. You'll learn to identify and navigate situations that could lead to conflicts of interest, understand the pathways for reporting violations, and develop strategies for managing ethical dilemmas effectively.
$60.00 (AUD) / subscription
Business Ethics and Values
Access, Accounting, Anti-corruption, Biodiversity, Board accountability, Bribery, Capital, Carbon, Carbon footprint, Chain, Change, Circular, Circular economy, Circular packaging, Clean, Climate, Climate action, Community, Community engagement, Compliance, Conservation, Corporate, Corporate citizenship, Corruption, Culture, Degradation, Diversity, Diversity and inclusion, Eco-friendly, Economy, Ecosystem, Eco-tourism, Emissions, Employee well-being, Energy, Energy efficiency, Environment, Environmental, ESG, ESG disclosure, ESG reporting, Ethical fashion, Ethical investment, Ethical leadership, Ethics, Ethics and compliance, Executive compensation, Extraction, Fair labour practices, Footprint, Fossil, Foundation, Fuel, Fundamentals, Global, Governance, Green, Green initiatives, Green technology, Global Reporting Initiative, GRI, Human, Human rights, Impact, Impact investing, Inset, Insetting, Investment, Modern, Morals, Natural, Net, Offset, Offsets, Offsetting, Philanthropy, Planet, Pollution, Practitioner, Prevention, Protection, Recycle, Recycling, Reduction, Regulatory compliance, Relations, Renewable, Renewable energy, Reporting, Resources, Responsibility, Responsible, Responsible business, Responsible forestry, Responsible mining, Rights, Risk management, Safety, Scope, SDG, Shareholder rights, Slavery, Social, Social impact, Socially responsible investing, SRI, Solar, Stakeholder engagement, Standards, Supply, Sustainability, Sustainable, Sustainable agriculture, Sustainable development goals, Sustainable finance, Sustainable practices, Sustainable transportation, Training, Transparency, Triple bottom line, UNSDG, Values, Waste, Water, Water conservation, Wind, Zero
This course has been designed to provide you with an enhanced understanding of business ethics and their significance in the corporate world, including ESG considerations, decision-making frameworks, codes of conduct, ethical culture, and the role of ethical leadership.
$38.50 (AUD) / subscription
COVID-Safe Workplace
Kineo Master, AU, Responsive, 20 Minutes, Gold+, Audio, Adaptics, Accessibility
This course has been designed to keep you safe from COVID-19 through risk minimisation behaviours.
$38.50 (AUD) / subscription
Care Planning in Aged Care
person-centred, consumer, partnership, quality of life, goal, guide, unique, develop, advocate, empower, independence, service, value, preference, standard, care, treatment, plan, community, residential, home, strategy, level, meaningful, measurable, implement, document, mobility, hygiene, nutrition, social, spiritual, preferences, human rights
This course aims to give care staff an increased understanding of person-centred care planning, the steps in the care planning process, how to develop person-centred goals, and developing and sustaining care planning partnerships.
$38.50 (AUD) / subscription
Chair and Lead Meetings
Leadership, Management
This course, created by ILM has been designed to help you carry out a performance appraisal, and support your team's learning and development.
$20.00 (AUD) / subscription
Change in the workplace
Change, Strategies, Leading, Adapting, Culture, Communication, Resilience, Teams, Transitions, Leader, Evolving
This course provides insights into the challenges and opportunities associated with workplace change, emphasising critical skills to support resilience, such as influence, negotiation, and analytical thinking. The goal is to build a workforce equipped to drive successful change initiatives and foster a positive culture of adaptability and resilience.
$60.00 (AUD) / subscription
Code of Conduct for Aged Care Workers
standards, meaningful, impact, older, people, principles, respect, dignity, empathy, care, eight, elements, behave, treat, protections, freedom of expression, self-determination, diversity, privacy, safe, competent, integrity, honesty, transparency, quality, safety, abuse, neglect, violence, discrimination, exploitation, abuse, sexual, misconduct
This course provides personal care workers and support workers in residential and home care settings with the tools and knowledge they need to abide by and apply the Code of Conduct for Aged Care Workers in their workplace.
$37.50 (AUD) / subscription
Collaborate with other Departments
This course, created by ILM has been designed to help you get the most of out of working with other teams; understand knowledge management, potential problems, and service level agreements.
$20.00 (AUD) / subscription
Communicate Work-related Information
This course, created by ILM has been designed to help you understand and choose the best way to effectively share information in the workplace.
$20.00 (AUD) / subscription
Communicate to Support Team and Customer Outcomes
retail, customer, service, transactions, communication, greeting, confidentiality, tact, questions, answers, follow-up, teamwork, tasks, feedback, conflict, problem-solving, presentation, hygiene, listening
This course introduces essential communication skills for greeting and interacting with retail customers, including verbal and non-verbal communication techniques, and active listening. Emphasis is placed on handling challenges, providing solutions, strategies for adapting communication to diverse environments, and ensuring follow-up action to achieve positive outcomes and support team and customer success.
$60.00 (AUD) / subscription
Communication Targets
Workplace, Communication, Targets, Clarity, Collaboration, Productivity, Messaging, Techniques, Team, Leader, Challenges, Outcomes, Stakeholder, Collaboration, Cultural, Difficult
This course explores the significance of effective workplace communication in building relationships and fostering collaboration with stakeholders, managers, supervisors, colleagues, and other persons. Emphasis is placed on cultivating cultural awareness in communication and mastering techniques for managing difficult conversations in diverse workplace environmentsso that you will be equipped to communicate confidently, establish strong professional relationships, and work towards shared goals.
$60.00 (AUD) / subscription
Communication, Documentation and the Law
Breastfeeding, Intellilearn
The Communication, Documentation and the Law course will outline the importance of effective communication and disclosure. Also included are the concepts of confidentiality and consent and their legal implications.
$38.50 (AUD) / subscription
Community Relations
Access, Accounting, Anti-corruption, Biodiversity, Board accountability, Bribery, Capital, Carbon, Carbon footprint, Chain, Change, Circular, Circular economy, Circular packaging, Clean, Climate, Climate action, Community, Community engagement, Compliance, Conservation, Corporate, Corporate citizenship, Corruption, Culture, Degradation, Diversity, Diversity and inclusion, Eco-friendly, Economy, Ecosystem, Eco-tourism, Emissions, Employee well-being, Energy, Energy efficiency, Environment, Environmental, ESG, ESG disclosure, ESG reporting, Ethical fashion, Ethical investment, Ethical leadership, Ethics, Ethics and compliance, Executive compensation, Extraction,
This course has been developed to provide learners with an understanding of the significance of corporate community relationships, how to identify stakeholders, increase their knowledge of community engagement initiatives and how to measure the success of community relations programs.
$38.50 (AUD) / subscription
Competition and Consumer Law - An Introduction
Introduction, Competition, Consumer, Law, Act, Obligations, CCL, Compliance, Prohibition, Conduct, Statements, Legal, Supreme, Guarantee, Goods, Services, Australian, Compliance, Businesses, Dealing
This course has been developed to provide an introduction to competition and consumer legislation.
$38.50 (AUD) / subscription
Competition and Consumer Law - Dealing with Consumers Part 1
Introduction, Competition, Consumer, Law, Act, Obligations, CCL, Compliance, Prohibition, Conduct, Statements, Legal, Supreme, Guarantee, Goods, Services, Australian, Compliance, Businesses, Dealing
This course has been developed to provide an understanding of the Australian Consumer Law and how it provides consumer protection.
$38.50 (AUD) / subscription
Competition and Consumer Law - Dealing with Consumers Part 2
Introduction, Competition, Consumer, Law, Act, Obligations, CCL, Compliance, Prohibition, Conduct, Statements, Legal, Supreme, Guarantee, Goods, Services, Australian, Compliance, Businesses, Dealing
This course has been developed to provide learners with an understanding of the provisions of the Australian Consumer Law that protect consumers and how businesses deal with consumers.
$38.50 (AUD) / subscription
Competition and Consumer Law - Dealing with Other Businesses
Introduction, Competition, Consumer, Law, Act, Obligations, CCL, Compliance, Prohibition, Conduct, Statements, Legal, Supreme, Guarantee, Goods, Services, Australian, Compliance, Businesses, Dealing
This course has been designed to provide you with an understanding of anti-competitive and restrictive trade practices prohibited under the Competition and Consumer Act 2010.
$38.50 (AUD) / subscription
Compliant Trading
Compliant, Trading, Regulations, Policy, Trade, Agreements, Purchasing, Export, Consumer, Rights, protections, obligations, Suppliers, Unconscionable, Anti-Competitive, Consumer, Scams, Importers, Advertising, Promotions, Misleading, Substantiation, telemarketing, Bans, Warranties, Safety, Pricing, Complaints
Compliant trading is about conducting workplace business activities according to legal and regulatory frameworks and emphasising ethical conduct, transparency, and integrity to ensure a fair and lawful marketplace. This course introduces safeguards designed to ensure stakeholder confidence while ensuring customers know they are dealing with an organisation committed to upholding the highest standards.
$60.00 (AUD) / subscription
Confined Spaces Hazard Guide
Enclosed, Narrow, Underground, Mine, Utilities, Permit, Retireval Plan, Telecommunication, Water, Gas, Sewerage, Excavation, Trench, Pipe, Hazard Guides
This course has been developed to provide the learner with an understanding of the controls that should be applied to confined spaces in the workplace.
$38.50 (AUD) / subscription
Contractor Induction
Work Health Safety, WHS, Contractor Induction, Induction, Contractor, Supplier Induction, Supplier, Induction
This course has been developed to provide learners with a basic understanding of work health and safety (WHS) requirements, risk management, and injury prevention in the workplace.
$38.50 (AUD) / subscription
Contractor Safety Management
Legislation, Regulations, Policies, Procedures, Legal, Responsibility, Risk, Management, Site, Induction, Mandatory, Safety, Rules, MSRs, Job, Analysis, JSA, Safe, Work, Method, Statement, SWMS, Hazards, Manual, Handling, Lifting, Carrying, Hazardous, Substances, Working, Heights, Scaffolding, Ladders, Dust, Security, Access, Electrical, Disposal, Waste, Reporting, Incidents, Near, Misses
In this course, we investigate health and safety responsibilities for contractors. This includes practical application to contractor work, hazardous works, the use of hazardous substances, systems in place to manage contractor safety and contractor sign-off.
$60.00 (AUD) / subscription
Contribute to Meetings in a Business Environment
This course created by ILM has been designed to help you prepare for and participate effectively in meetings, and make sure that you get the outcomes you want.
$20.00 (AUD) / subscription
Contribute to workplace health and safety
retail, HSE, WHS, OHS, health, safety, environment, workplace, skills, competencies, competency, policies, procedures, knowledge, experience, hazards, ergonomics, work process, Safety Data Sheets, SDS, Psychosocial, Bullying, harassment, discrimination, Evacuation, Job safety analysis, reporting, emergency locations, competent persons.
This course provides essential training in safe retail work practices, focusing on risk management, manual handling, and emergency preparedness. Learn to follow and maintain safety procedures, conduct risk assessments, and identify unsafe working practices. Develop the competence and confidence to ensure a safe working environment where consultation, collaboration, and proactive risk management are emphasised to mitigate workplace hazards and promote a culture of safety.
$60.00 (AUD) / subscription
Control Minor Incidents
Control, Emergency, Management, Preparedness, Reporting, Resolution, Response, Safety, Incident, WHS, HSE, Injury, Report, WHS, HSE
This course focuses on managing minor incidents effectively in the workplace. Topics include incident evaluation, hazard awareness, initial response procedures, and communication strategies. By course completion, you'll be equipped to identify hazards, respond appropriately to minor incidents, and implement preventive measures to ensure workplace safety.
$60.00 (AUD) / subscription
Creative Problem-Solving
Creativity, Problem-Solving, Creativity, Creative, Random, Reversal, Thinking, deBono, Brainstorming, Mind-Mapping, Subconscious, Innovation, Challenges, Perspectives, Collaborative, Ideation, Solutions
This course explores creative problem-solving techniques to foster innovation and tackle challenges effectively. Topics include the four creativity phases, creative techniques such as random input and reversal, and tools like thinking hats, brainstorming, and mind-mapping. By course completion, you'll harness your creativity to generate innovative solutions and address complex problems with confidence.
$60.00 (AUD) / subscription
Critiquing a Research Paper
Breastfeeding, Intellilearn
The Critiquing a Research Paper course will demonstrate the process of engaging in a structured and systematic approach of critiquing a research paper. Also covered is the use of the PICOTT acronym to develop appropriate clinical questions.
$38.50 (AUD) / subscription
Cultural Considerations
Breastfeeding, Intellilearn
The Cultural Considerations course will define and describe the major concepts of cultural issues relating to healthcare and how to effectively promote and support breastfeeding in different cultures.
$38.50 (AUD) / subscription
Cybersecurity Awareness
Threat, Landscape, Cyber, Attacks, Social, Engineering, Phishing, Smishing, Tailgating, Passwords, Passphrases, Pwned, Wi-Fi, Webcams, Removable, Media, Multi-factor, Authentication, Remote, Devices, Social, Media, Backups, Disposal, Antivirus, Software, Updates
This course covers essential cyber security principles for both work and personal devices. Topics include understanding the threat landscape, types of cyber attacks, password management, multi-factor authentication, and best practices for working remotely. By course completion, you'll be equipped with the knowledge and skills to mitigate cyber threats effectively and protect both work and personal digital assets.
$60.00 (AUD) / subscription
Dealing with Workplace Conflict
Cause, Effect, Anger, Escalation, Manage, Problem Solve, Policy, Legislation, Self Defence, Interpersonnel Skills
This course has been designed to provide you with an understanding of how to deal with and de-escalate conflict.
$38.50 (AUD) / subscription
Dealing with Workplace Conflict NZ
Cause, Effect, Anger, Escalation, Manage, Problem Solve, Policy, Legislation, Self Defence, Interpersonnel Skills
This course has been developed to provide you with an understanding of how to deal with and de-escalate conflict.
$38.50 (AUD) / subscription
Develop Working Relationships with Colleagues
This course, created by ILM has been designed to help you understand effective team working, and how you can develop and maintain successful, collaborative working relationships.
$20.00 (AUD) / subscription
Diabetes in Aged Care for Personal Care Workers and Support Workers
Insulin, Glucose, Blood, Injection, Type 1, Type 2, Client, Consumer, Food, Diet, Levels, Blood
This course provides personal care workers and support workers in residential and home care settings with the tools and knowledge they need to assist consumers with diabetes confidently and safely.
$38.50 (AUD) / subscription
Difficult Conversations and Handling Complaints
Difficult, Angry, Conversations, Communication, Resolution, Emotion, Conflict, De-escalation, Complaints, Communication, Emotions, Empathy, Listening, Confidence
This course addresses the inevitability of difficult conversations and equips learners with strategies for effective communication and conflict resolution. Topics include legal and ethical considerations, preparation techniques, managing emotions, and handling employee and client complaints. By course completion, you'll learn to navigate difficult conversations and complaints with confidence, fostering positive outcomes and maintaining professional relationships.
$60.00 (AUD) / subscription
DisabilityAware - An awareness and inclusion program
disability, awareness, inclusion, diversity, stereotypes, misconceptions, communication
This course has been developed to raise awareness and knowledge of how disability impacts the lives of individuals living with disability and to provide strategies for interacting with people with disability to support inclusion and participation.
$49.50 (AUD) / subscription
Diversity and Equal Employment Opportunity (EEO)
Diversity, Equal, Opportunity, EEO, Inclusion, Compliance, Equality, Fairness, Culture
This course highlights the importance of diversity and equal employment opportunity (EEO) in the workplace. Topics include understanding diversity, addressing unconscious bias, combating discrimination, and promoting an inclusive work environment. We will investigate the impact of biases, learn how to recognise discrimination, and know how to report violations, fostering a workplace culture of respect and inclusivity.
$60.00 (AUD) / subscription
Diversity, Equity, Inclusion, and Belonging at Work
strategy, training, workplace
This course helps organisations cultivate a culturally safe and compliant workplace by promoting diversity, equity, inclusion, and belonging (DEIB). Participants will explore key concepts, relevant laws, and strategies to foster a respectful and inclusive culture. Case studies and real-world examples offer all employees practical insights into applying DEIB principles in the workplace.
$38.50 (AUD) / subscription
Driver Safety
Road, Car, Control, Hazard, Defensive, ACOST, Attitide, Concentration, Observation,Spacing, Timing, Vehicle, Check, Long Distance, Speed, Seat Belt, ABS, Automatic Braking System, Prevention, Workplace Health and Safety
This course has been developed to provide car (C class) licensed drivers with an understanding of driver safety and how to follow driver management procedures in the workplace.
$38.50 (AUD) / subscription
Drug and Alcohol Awareness
Duty, Care, Alcohol, Prescription, Illicit, Drugs, Signs, Symptoms, Fit-for-Work, Testing
This course outlines legal and ethical responsibilities associated with the effects of drug and alcohol use, including the workplace duty of care, understanding the effects of alcohol and drugs, identifying signs and symptoms of impairment, and accessing support. All workers must understand their duty of care responsibilities and acknowledge the workplace zero tolerence policy.
$60.00 (AUD) / subscription
Due diligence for officers
leadership, management, manage, lead, supervise, supervisor, team, leadership, due diligence, consultation, risk, compliance, obligations
This course provides essential training on due diligence for officers in the workplace. Topics include defining who qualifies as an officer, understanding due diligence, taking reasonable steps to ensure compliance, fostering a culture of consultation, risk management, and legal obligations. Learn what is required to fulfil your responsibilities effectively, mitigate risks, and ensure compliance with regulatory requirements.
$60.00 (AUD) / subscription
Duty of Care for PCBUs and Officers NZ
Negligence, Responsibility, Obligation, Employee Assistance Program, EAP, Contract, Comply, Safe Systems of Work, SSOW, Risk, Control, Workplace Health and Safety
This course has been developed to provide persons conducting a business or undertaking (PCBUs) and officers with an overview and understanding of how to fulfil their duty of care to help maintain the health and safety of the workplace.
$38.50 (AUD) / subscription
Duty of Care for Workers NZ
Negligence, Responsibility, Obligation, Employee Assistance Program, EAP, Contract, Comply, Safe Systems of Work, SSOW, Risk, Control, Workplace Health and Safety
This course has been developed to provide an understanding of duty of care responsibilities in the workplace.
$38.50 (AUD) / subscription
Effective Work Plans
Work planning, Task management, Project scheduling, Time management, Productivity, Workflow planning, Task organization, Work efficiency, Project management, planning skills.
This course introduces structured work plans that ensure task alignment to defined goals, enhance efficiency, and support clear and timely communications. We look at the process of understanding stakeholder needs, setting SMART goals, prioritising resources, and tracking progress in crafting and managing work plans that align with organisational objectives and foster personal accountability.
$60.00 (AUD) / subscription
Electrical Risks Hazard Guide
Electric, Shock, Testing, Tagging, Safety, Switch, Insulation, Fire, Conductor, Water, Faulty, Isolation, Extinguish, Power, Supply, Power, Hazard Guides
This course has been designed to provide you with an understanding of the controls that should be applied to electrical risks in the workplace.
$38.50 (AUD) / subscription
Embracing the Circular Economy
Access, Accounting, Anti-corruption, Biodiversity, Board accountability, Bribery, Capital, Carbon, Carbon footprint, Chain, Change, Circular, Circular economy, Circular packaging, Clean, Climate, Climate action, Community, Community engagement, Compliance, Conservation, Corporate, Corporate citizenship, Corruption, Culture, Degradation, Diversity, Diversity and inclusion, Eco-friendly, Economy, Ecosystem, Eco-tourism, Emissions, Employee well-being, Energy, Energy efficiency, Environment, Environmental, ESG, ESG disclosure, ESG reporting, Ethical fashion, Ethical investment, Ethical leadership, Ethics, Ethics and compliance, Executive compensation, Extraction,
This course has been developed to provide learners with an understanding of: the circular economy, its principles, and how it differs from the traditional linear economy model the importance of Reduce, Reuse, Recycle, and Recover principles business models aligned with circular economy principles, and their environmental and economic benefits the existing policy and regulatory frameworks that encourage the adoption of circular economy practices metrics and indicators used to measure progress towards a circular economy applying circular economy principles in their professional lives and becoming change agents in their respective organisations.
$38.50 (AUD) / subscription
Emotional Intelligence Level 1: Self Awareness
Emotional, Intelligence, Self-Awareness, Competencies, Journaling, Personal, Growth, Feedback, Development, Self-Improvement, Reflection, Empathy. Interpersonal, Understanding, Empowerment, Regulation, Mindfulness
This course provides an introduction to Emotional Intelligence (EI) with a focus on the first of four levels, self-awareness. Self-awareness entails recognising and understanding your feelings and emotions, strengths and weaknesses as a basis for enabling self-regulation and building interpersonal relationships. We explore reflective self-examination, journaling for emotional growth, and feedback for self-improvement to enhance personal and professional growth.
$60.00 (AUD) / subscription
Emotional Intelligence Level 2: Self Management
Emotional, Intelligence, Self-Awareness, Competencies, Journaling, Personal, Growth, Feedback, Development, Self-Improvement, Reflection, Empathy, Interpersonal, Understanding, Empowerment, Regulation, Mindfulness, Stress, Time, Adaptability, Conflict, Self-Care, Triggers, Control
This course focuses the second level of emotional intelligence (EI), self-management including essential skills for effective emotion management, personal growth, and resilience. We explore self-care, emotional states, and triggers such as stressors, and investigate strategies for stress reduction and resilience, time management, adaptability, and conflict navigation responses. The essential self-management skills will help you to navigate challenges effectively and promote personal well-being.
$60.00 (AUD) / subscription
Emotional Intelligence Level 3: Social Awareness
Empathy, Communication, Skills, Relationships, Professional, Nonverbal, Sensitivity, Active, Listening, Connection, Interpersonal, Cultural
This course delves into the third level of Emotional Intelligence (EI), focusing on developing social awareness and empathy, recognising nonverbal cues, and fostering cultural sensitivity. Social Awareness involves applying our emotional understanding to the world around us, attuning ourselves to the emotions of others, grasping social dynamics, and empathising with people's feelings. These skills enable us to navigate challenging situations and cultivate healthy relationships.
$60.00 (AUD) / subscription
Emotional Intelligence Level 4: Relationship Management
Relationship, Social, Active, Communication, Network, Conflict, Resolution, Emotional, Regulation, Empathy, Persuasion, Rapport, Adaptability, Dlexibility, Feedback, Appreciation, Interpersonal
This course focuses on the fourth level of emotional intelligence (EI), developing social skills, effective communication, conflict resolution, and emotional regulation. Explore empathy, influencing, building rapport, and boundary setting to strengthen relationships and hone essential relationship management skills that will enable you to navigate conflicts, influence others positively, and build strong interpersonal connections. Relationship management is considered to be the pinnacle of emotional intelligence.
$60.00 (AUD) / subscription
Employee Relations, Diversity, Equity, Inclusion, and Belonging
Access, Accounting, Anti-corruption, Biodiversity, Board accountability, Bribery, Capital, Carbon, Carbon footprint, Chain, Change, Circular, Circular economy, Circular packaging, Clean, Climate, Climate action, Community, Community engagement, Compliance, Conservation, Corporate, Corporate citizenship, Corruption, Culture, Degradation, Diversity, Diversity and inclusion, Eco-friendly, Economy, Ecosystem, Eco-tourism, Emissions, Employee well-being, Energy, Energy efficiency, Environment, Environmental, ESG, ESG disclosure, ESG reporting, Ethical fashion, Ethical investment, Ethical leadership, Ethics, Ethics and compliance, Executive compensation, Extraction,
This course has been developed to provide learners with an understanding of the importance of employee relations, diversity, equity, inclusion, and belonging in the workplace, how they fit within an ESG strategy, and strategies to identify unconscious bias and create a more inclusive workplace culture.
$38.50 (AUD) / subscription
Employment Contract Fundamentals
Employment, Contract, Employees, Contractors, Standards, Hours, Flexible, Working, Arrangements, Leave, Holidays, Awards, Agreements, Rights, Termination
While employment relationships will take a variety of different forms, each form will create certain rights and obligations on the parties involved. There are many aspects an employer should consider when developing an employment contract. In this course, we will take you through the main issues that should be considered in any employment contract.
$60.00 (AUD) / subscription
Encourage Innovation
This course, created by ILM has been designed to help you generate and test innovative ideas in the workplace, and then make them work.
$20.00 (AUD) / subscription
End Stage Dementia
Agnosia AlzheimerĆĀ¢??s disease Anomia Apraxia Creutzfeldt Jacob Disease (CJD) Cerebellum Cognition Dementia with Lewy bodies Dysarthria Dysphagia Dysphasia Frontal Lobe Frontotemporal dementia Hippocampus KorsakoffĆĀ¢??s syndrome Mild Cognitive Impairment (MCI) Occipital Lobe Neurodegenerative Disease Parietal Lobes ParkinsonĆĀ¢??s disease Person-centric Care Temporal Lobes Vascular Dementia
Welcome to the End Stage Dementia course. This course has been designed to provide the learner with an understanding of when a person receiving care has entered the end stage of dementia, as well as how to provide suitable, dignified care in the palliative stage.
$38.50 (AUD) / subscription
Engage the customer
retail, customer, service, transactions, communication, greeting, confidentiality, tact, questions, answers, follow-up, feedback, conflict, problem-solving, presentation, hygiene, information
This course introduces customer service skills essential for creating positive interactions and fostering customer loyalty. You will learn effective techniques for greeting and serving diverse customers, identifying requirements, and establishing rapport. With emphasis on skills such as active listening, this course provides the knowledge and skills to engage customers effectively, promote repeat business, and address customer feedback and complaints.
$60.00 (AUD) / subscription
Environmental Awareness
carbon footprint climate rapidly change greenhouse gases planet energy-efficient paperless Reducing reusing recycling Corporate social responsibility
This resource has been developed to give learners an awareness of the environmental impact their individual behaviour has, as well as promote reducing the learnerās carbon footprint in their everyday life.
$38.50 (AUD) / subscription
Environmental, Social, and Governance (ESG) Fundamentals
Access, Accounting, Anti-corruption, Biodiversity, Board accountability, Bribery, Capital, Carbon, Carbon footprint, Chain, Change, Circular, Circular economy, Circular packaging, Clean, Climate, Climate action, Community, Community engagement, Compliance, Conservation, Corporate, Corporate citizenship, Corruption, Culture, Degradation, Diversity, Diversity and inclusion, Eco-friendly, Economy, Ecosystem, Eco-tourism, Emissions, Employee well-being, Energy, Energy efficiency, Environment, Environmental, ESG, ESG disclosure, ESG reporting, Ethical fashion, Ethical investment, Ethical leadership, Ethics, Ethics and compliance, Executive compensation, Extraction, Fair labour practices, Footprint, Fossil, Foundation, Fuel, Fundamentals, Global, Governance, Green, Green initiatives, Green technology, Global Reporting Initiative, GRI, Human, Human rights, Impact, Impact investing, Inset, Insetting, Investment, Modern, Morals, Natural, Net, Offset, Offsets, Offsetting, Philanthropy, Planet, Pollution, Practitioner, Prevention, Protection, Recycle, Recycling, Reduction, Regulatory compliance, Relations, Renewable, Renewable energy, Reporting, Resources, Responsibility, Responsible, Responsible business, Responsible forestry, Responsible mining, Rights, Risk management, Safety, Scope, SDG, Shareholder rights, Slavery, Social, Social impact, Socially responsible investing, SRI, Solar, Stakeholder engagement, Standards, Supply, Sustainability, Sustainable, Sustainable agriculture, Sustainable development goals, Sustainable finance, Sustainable practices, Sustainable transportation, Training, Transparency, Triple bottom line, UNSDG, Values, Waste, Water, Water conservation, Wind, Zero
This course will start you on your journey to understanding the term Environmental, Social, and Governance (ESG) and how and why it is used in business. It will introduce some of the key themes within ESG, explore why businesses adopt ESG principles, and show you how to get involved.
$38.50 (AUD) / subscription
Environmental, Social, and Governance Reporting Requirements
ESG compliance standards
This course will explore the benefits and requirements of ESG reporting for todayās organisations. It will show you examples of best practice in mapping ESG activity against goals and key performance indicators. It will also give a broad overview of what is expected from ESG reports through the lens of global standard and benchmarks.
$38.50 (AUD) / subscription
Epidural and Spinal Anaesthesia
midwifery, Intellilearn
This course offers a comprehensive guide to all aspects of epidurals and spinal anaesthesia including but not limited to: pathophysiology, common medications that are used and how these medications can affect the CTG, management and expected observations of a patient with an epidural or spinal and observations.
Upon successful completion of the associated quiz, 2 Australian College of Midwives (MidPLUS) points will be awarded.
$38.50 (AUD) / subscription
Equal Employment Opportunity for Employees
Discrimination, Employment Law, Behaviour, Stress, Intimidation, Bullied, Cyber, Offensive, Human Resource, Change, Wellbeing, Fair, Job, Human Rights, Disability, Industrial, Fair Work, EEO
This course has been designed to provide you with an understanding of equal employment opportunity (EEO) and discrimination.
$38.50 (AUD) / subscription
Equal Employment Opportunity for Employees NZ
Discrimination, Employment Law, Behaviour, Stress, Intimidation, Bullied, Cyber, Offensive, Human Resource, Change, Wellbeing, Fair, Job, Human Rights, Disability, Industrial, Fair Work, EEO
This course has been developed to provide you with an understanding of equal employment opportunity (EEO) and discrimination.
$38.50 (AUD) / subscription
Equal Employment Opportunity for Managers and Supervisors
Discrimination, Employment Law, Behaviour, Stress, Intimidation, Bullied, Cyber, Offensive, Human Resource, Change, Wellbeing, Fair, Job, Human Rights, Disability, Industrial, Fair Work, EEO
This course provides managers and supervisors with an understanding of equal employment opportunity (EEO) and discrimination.
$38.50 (AUD) / subscription
Equal Employment Opportunity for Managers and Supervisors NZ
Discrimination, Employment Law, Behaviour, Stress, Intimidation, Bullied, Cyber, Offensive, Human Resource, Change, Wellbeing, Fair, Job, Human Rights, Disability, Industrial, Fair Work, EEO, Managers, Supervisors
This course has been developed to give the learner an understanding of what equal employment opportunity is and what discrimination is, as well as the role played by managers and supervisors in preventing discrimination in the workplace.
$38.50 (AUD) / subscription
Ethical Considerations
Breastfeeding, Intellilearn
The Ethical Considerations course will promote the idea of engaging in ethical decision making using an appropriate framework, relating professional responsibilities to the International Board of Certified Lactation Consultants (IBCLC) and the application of WHO and MAIF codes to clinical practice.
$38.50 (AUD) / subscription
Excavations Hazard Guide
Enclosed, Narrow, Underground, Mine, Utilities, Permit, Retireval Plan, Telecommunication, Water, Gas, Sewerage, Confined, Trench, Pipe, Hazard Guides
This course has been developed to provide the learner with an understanding of the controls that should be applied to excavations in the workplace.
$38.50 (AUD) / subscription
Facilitate and Empower Work Teams
lead, supervise, supervisor, team, leadership, plan, dynamics, meetings, integrating, learning, decision-making, consensus, empower, responsibility, accountability
Empowerment is about allowing team members to influence decisions and actions that directly impact their roles, tasks, and output. It fosters a sense of ownership, promotes continuous improvement, and fuels the long-term success of the workplace. This course introduces strategies and practices for establishing and effectively managing empowered teams that take ownership of their tasks and embrace accountability for outcomes.
$60.00 (AUD) / subscription
Facilitate and Promote Learning
lead, supervise, supervisor, team, leadership, plan, dynamics, meetings, integrating, learning, decision-making, consensus, empower, responsibility, accountability
Empowerment is about allowing team members to influence decisions and actions that directly impact their roles, tasks, and output. It fosters a sense of ownership, promotes continuous improvement, and fuels the long-term success of the workplace. This course introduces strategies and practices for establishing and effectively managing empowered teams that take ownership of their tasks and embrace accountability for outcomes.
$60.00 (AUD) / subscription
Falls Prevention Programs for Home Care
residential home care quality indicator major injury National Aged Care Mandatory Quality Indicator Program unintentional injury program client resident risk strategy guideline Plan Do Study Act cycle
This course has been developed to give home care workers an understanding of the need for a falls prevention program, as well as how to effectively establish and maintain a program.
$38.50 (AUD) / subscription
Falls Prevention Programs for Residential Aged Care
residential home care quality indicator major injury National Aged Care Mandatory Quality Indicator Program unintentional injury program client resident risk strategy guideline Plan Do Study Act cycle
This course has been developed to give residential aged care workers an understanding of the need for a falls prevention program, as well as how to effectively establish and maintain a program.
$38.50 (AUD) / subscription
Falls Prevention in Home Care
quality indicator major injury
This course has been developed to provide learners with an understanding of the serious repercussions of falls, and how to prevent them, in individuals receiving home care.
$38.50 (AUD) / subscription
Falls Prevention in Residential Aged Care
quality indicator major injury
This course has been developed to provide learners with an understanding of the serious repercussions of falls, and how to prevent them, in residential aged care.
$38.50 (AUD) / subscription
Fatigue Awareness
Fatigue, Sleep, Incidents, WHS, HSE, circadian, shiftwork, caffeine, diet, Physical, rest
This course addresses the critical issue of fatigue and its management within workplace environments. We explore the causes and contributing factors to fatigue, including sleep deprivation and disruptions to the body clock, the consequences of fatigue on health, wellbeing, and workplace safety, and strategies for personal fatigue countermeasures. We also look at workplace practices to mitigate fatigue-related errors and ensure a safe working environment.
$60.00 (AUD) / subscription
Financial Crimes, IP and Copyright
Financial, Crime, IP, Copyright, Intellectual, Property, Compliance, Fraud, Infringement, Insider, Compliant, Trading, Regulations, Policy, Trade, Agreements, Purchasing, Export, Consumer, Rights, protections, obligations, Suppliers, Unconscionable, Scams, Safety, Pricing, Complaints
This courses focuses on legislation and workplace procedures that combine to protect financial integrity, the protection of intellectual property (IP) assets, and the prevention of unauthorised use of copyrighted materials. Topics include internal fraud prevention strategies, identity theft prevention, measures to combat insider trading and money laundering, and more, as well as procedures for reporting suspicious incidents.
$60.00 (AUD) / subscription
Financial Literacy for Managers
financial, planning, KPIs, resources, information, industry sectors, budgets, support, Financial management, Financial planning, Budgeting, Financial strategy, Financial implementation, Financial controls, Budget implementation, Financial planning strategies, Financial management techniques, Financial management approaches
This course equips managers with essential financial literacy skills to manage financial aspects effectively. From basic financial terminology to cash flow management, pricing strategies, tax obligations, and key financial reports, this course introduces critical financial concepts and practices that all managers should understand.
$60.00 (AUD) / subscription
Fire Awareness and Extinguisher Training
Fire Training, Fire Extinguisher, Warden, Evacuation training, Emergencies, Workplace, Workplace Health and Safety, WHS, Emergency procedures, Emergency Plan, Fire and Safety, Emergency, Fire, Extinguisher, Control, Occupational Health and Safety (OHS), occupant, first response, evacuation coordination, emergency officer, emergency coordinator, safety, evacuation
This course has been developed to provide an understanding of fire safety and how to use portable fire equipment to extinguish a fire.
$38.50 (AUD) / subscription
Fire Safety and Emergency Response
Fire,Safety,Emergency Response
This course has been developed to provide workers who work with people with a disability with an understanding of fire safety practices and emergency procedures.
$49.50 (AUD) / subscription
Food Allergens in Aged Care
EpiPen, autoinjector, risk managment, food safety, intolerance, cross-contamination, reaction, anaphylaxis
This course has been designed to provide learners with an understanding of food allergies, and the procedures and strategies that ensure consumers are provided with food that is safe for them.
$38.50 (AUD) / subscription
Fraud and Corruption Awareness
Compliance, Code of Conduct, Ethics, rights, legislation, policies, procedures, fraud, corruption, misconduct, disclosure, bribery, integrity, reporting violations.
This course provides an awareness of fraud, corruption, bribery and similar illegal or inappropriate behaviour. We need all employees to be able to identify and avoid illegal situations, while feeling confident in reporting suspected cases. The course underlines a zero-tolerance of any form of fraud or corruption and reinforces associated policies, including what happens if an incident is reported.
$60.00 (AUD) / subscription
Fraud and Corruption Awareness and Prevention
Corruption, Identity, Whistleblower, Protection, Scam, Ethic, Security, Dishonest, Theft, False, Finance, Illegal, Deception, Prevent, Money Laundering, Commodity, Fraudulent, Privacy
This course has been developed to provide an understanding of what actions can be described as fraud or corruption, and how these actions can be prevented and reported.
$38.50 (AUD) / subscription
From Risk Assessment to Accident Investigation
Risk, Planning, Crisis, Response, Risk management, Risk assessment, Risk mitigation, Risk planning, Contingency planning, Business planning, Strategic planning, Risk analysis, Risk strategy, Risk control, Incident, Investigation
This course emphasises practical approaches to hazard identification and evaluation, stressing collaborative responsibility and proactive measures for ensuring a secure and healthy work environment. Gain insights into the critical role of risk assessment and learn to implement safety measures that promote well-being and security. The course emphasises the importance of hazard feedback to improve risk management practices and prevent future incidents.
$60.00 (AUD) / subscription
Gastroenteritis Outbreak IPC Management
HICMR, Infection Prevention, Health
This course, created by HICMR (Healthcare Infection Control Management Resources) has been developed to provide an understanding of the early identification and Infection Prevention and Control (IPC) management of a Gastroenteritis Outbreak.
$38.50 (AUD) / subscription
General Evacuation Training
Fire Training, Fire Extinguisher, Warden, Evacuation training, Emergencies, Workplace, Workplace Health and Safety, WHS, Emergency procedures, Emergency Plan, Fire and Safety, Emergency, Fire, Extinguisher, Control, Occupational Health and Safety (OHS), occupant, first response, evacuation coordination, emergency officer, emergency coordinator, safety, evacuation
This course has been developed to provide the learner with an understanding of why evacuations take place, what occurs during an emergency and their responsibilities concerning evacuation.
$38.50 (AUD) / subscription
Globally Harmonised System of Classification and Labelling of Chemicals
GHS,Chemicals,Labels, Globally, Harmonised
This course has been developed to provide the learner with an understanding of the changes made by the Globally Harmonised System (GHS) of Classification and Labelling of Chemicals, as well as how these changes impact their actions in the workplace.
$38.50 (AUD) / subscription
Grievance Procedures
team, leadership, plan, risk, grievances, discrimination, harassment, misconduct, discipline, counselling, sanctions, warnings, dismissal, fair, transparent
This course explores the fundamentals of addressing and resolving grievances in a fair and systematic manner. We investigate procedures for conducting impartial investigations, facilitating resolutions, and fostering a positive work environment. Implementing and ensuring effective and fair grievance procedures is essential in all harmonious workplaces.
$60.00 (AUD) / subscription
Hand Hygiene
HSE; WHS; OHS; health; safety; environment; ready2work; workplace; skills; competencies; competency; policies; procedures; knowledge; experience; hand hygiene; infections; wash hands; handrubbing; gloves.
This course offers practical guidance on proper hand hygiene practices, emphasising their crucial role in maintaining a healthy and hygienic workplace. Invisible to the naked eye, germs and bacteria are spread from person-to-person and by touching everyday surfaces. Learn effective techniques to reduce the transmission of pathogens and promote overall hygiene for everyone.
$60.00 (AUD) / subscription
Hand Hygiene for Healthcare Workers
Hand Hygiene, ABHR, Soap, Gel, Infection Prevention
This course has been developed to give workers in the healthcare environment an understanding of the importance of hand hygiene in stopping and controlling the spread of infection.
$38.50 (AUD) / subscription
Hand Operated Power Tools Hazard Guide
Personal Protective Equipment, PPE, Trade, Construction, Vibration, Electric, Maintenance, , Hazard Guides
This course has been developed to provide the learner with an understanding of the controls that should be applied to hand operated power tools in the workplace.
$38.50 (AUD) / subscription
Hand hygiene for Healthcare Workers
handwashing, workplace, hygiene, safety, training, wellness, infection, cleanliness, protocols, health, education, prevention, awareness, environment, WHS, HSE
This course offers practical guidance on proper hand hygiene practices in a healthcare setting, emphasising their crucial role in maintaining a healthy and hygienic workplace. Invisible to the naked eye, germs and bacteria are spread from person-to-person and by touching everyday surfaces. Learn effective techniques and contribute to a clean and safe environment for everyone.
$60.00 (AUD) / subscription
Handling Small Fires
Fire, Fires, Extinguish, Emergency, Prevention, Suppression, extinguishers, response, protocols, prevention, hazards, drills, preparedness, PASS
The course is designed to provide the required knowledge and skills to prepare for small fire emergency situations, identify, assess, and safely contain a small workplace fire (where possible), use initial response equipment on small un-established workplace fires, and confidently report the situation to appropriate persons in a timely manner. The course includes an introduction to fire extinguishers, fire blankets, fire hydrants and hoses, and other equipment that might be available in your workplace.
$60.00 (AUD) / subscription
Hazardous Chemicals Hazard Guide
Toxic, Dangerous, Chemical, Waste, Disposal, Cleaning, Solution, Solvent, Exposure, Environment, Hazchem, Hazard Guides
This course has been designed to provide you with an understanding of the controls that should be applied to using hazardous chemicals and dangerous goods in the workplace.
$38.50 (AUD) / subscription
Hazardous Chemicals for Managers and Supervisors
Toxic, Dangerous, Substance, Waste, Disposal, Cleaning, Solution, Solvent, Exposure, Environment, Hazchem, Workplace Health and Safety
This course has been developed to provide people in supervisory roles with an understanding of how to manage hazardous chemicals in the workplace.
$38.50 (AUD) / subscription
Hazardous Manual Task Training for Acute Care Workers
Theory Behind Hazardous Manual Task Principles (Fundamental Movements and Postures)Ć?Ć?Ć?ĆĀ Land Based Tasks for Healthcare Workers Basic Bed Based Tasks for Healthcare Workers Hoist Lifter Transfer Tasks for Healthcare Workers Stand lifter Vs Stand Aid Transfers for Healthcare Workers Advanced Bed Based Tasks for Healthcare Workers Vehicle Loading for Healthcare Workers Falls Management Ergonomics Movement of Loads and Materials for Workers
This training package is intended for workers working in a hospital.
$38.50 (AUD) / subscription
Hazardous Manual Task Training for High Care Community Support Workers
Theory Behind Hazardous Manual Task Principles (Fundamental Movements and Postures)Ć?Ć?Ć?ĆĀ Land Based Tasks for Healthcare Workers Basic Bed Based Tasks for Healthcare Workers Hoist Lifter Transfer Tasks for Healthcare Workers Stand lifter Vs Stand Aid Transfers for Healthcare Workers Advanced Bed Based Tasks for Healthcare Workers Vehicle Loading for Healthcare Workers Falls Management Ergonomics Movement of Loads and Materials for Workers
This training package is intended for workers working in the community visiting peoples homes or smaller residential facilities that house people with significant physical disabilities.
$38.50 (AUD) / subscription
Hazardous Manual Task Training for Low Care Community Support Workers
Theory Behind Hazardous Manual Task Principles (Fundamental Movements and Postures)Ć?Ć?Ć?ĆĀ Land Based Tasks for Healthcare Workers Basic Bed Based Tasks for Healthcare Workers Hoist Lifter Transfer Tasks for Healthcare Workers Stand lifter Vs Stand Aid Transfers for Healthcare Workers Advanced Bed Based Tasks for Healthcare Workers Vehicle Loading for Healthcare Workers Falls Management Ergonomics Movement of Loads and Materials for Workers
This training package is intended for workers working in the community visiting peoples homes or smaller residential facilities that house people with disabilities, often supporting people who are able to walk and often houses that support people with intellectual disabilities, rather than physical ones.
$38.50 (AUD) / subscription
Hazardous Manual Task Training for Non-Clinical Workers
Theory Behind Hazardous Manual Task Principles (Fundamental Movements and Postures)Ć?ĆĀ Land Based Tasks for Healthcare Workers Basic Bed Based Tasks for Healthcare Workers Hoist Lifter Transfer Tasks for Healthcare Workers Stand lifter Vs Stand Aid Transfers for Healthcare Workers Advanced Bed Based Tasks for Healthcare Workers Vehicle Loading for Healthcare Workers Falls Management Ergonomics Movement of Loads and Materials for Workers
This training package is intended for workers who are not health professionals, or medical staff, but are required to undertake hazardous manual tasks.
$38.50 (AUD) / subscription
Hazardous Manual Task Training for Residential care Workers
Theory Behind Hazardous Manual Task Principles (Fundamental Movements and Postures)Ć?ĆĀ Land Based Tasks for Healthcare Workers Basic Bed Based Tasks for Healthcare Workers Hoist Lifter Transfer Tasks for Healthcare Workers Stand lifter Vs Stand Aid Transfers for Healthcare Workers Advanced Bed Based Tasks for Healthcare Workers Vehicle Loading for Healthcare Workers Falls Management Ergonomics Movement of Loads and Materials for Workers
This training package is intended for workers in residential aged care facilities.
$38.50 (AUD) / subscription
Hazardous Substances and Dangerous Goods (Vic & WA) Hazard Guide
Hazard Guide, Hazardous Chemicals, Dangerous Goods
This course has been designed to provide you with an understanding of the controls that should be applied to using hazardous substances and dangerous goods in the workplace.
$38.50 (AUD) / subscription
Hazards Controls and Safe Practices
Hazards, Chemical, Air, Contaminants, Biological, Safe-Use, Substances, Equipment, Machinery, Tools, Slips, Trips, Falls, Ergonomics, Controls, Personal, Protective, Equipment, PPE, Flammable, Combustible, Monitoring, WHS, HSE
Emphasising the importance of following the policies and procedures established in your workplace, this course focuses on essential knowledge to navigate and mitigate workplace hazards effectively. We explore various hazard types, including chemical, biological, and ergonomic hazards, as well as safe practices for handling hazardous substances and equipment. The course also introduces monitoring strategies to maintain a safe work environment.
$60.00 (AUD) / subscription
Health Services Induction
Med Safe, Clinical Handover, ISBAR, ISOBAR, Health Services Induction, Surgical Fire, Open Disclosure
This course has been developed to provide an understanding of some of the key requirements of workers in the health services industry.
$38.50 (AUD) / subscription
Health and Safety Duties for Managers and Supervisors
Work Health and Safety (WHS), Duty of Care, Risk Assessment, Safe Work Practices, Hazard Identification, Personal Protective Equipment (PPE), Safety Training, Workplace Compliance, Incident Reporting, Health and Safety Regulations, Safety Management Systems, Employee Wellbeing, Ergonomics, Occupational Health, Safe Work Australia, Safety Audits, Manual Handling, Emergency Procedures, Safe Work Environment, Safety Culture
This course has been developed to provide managers and supervisors with an overview and understanding of how to fulfil their work health and safety duties to help maintain the health and safety of the workplace.
$38.50 (AUD) / subscription
Health and Safety Duties for Workers
Work Health and Safety (WHS), Duty of Care, Risk Assessment, Safe Work Practices, Hazard Identification, Personal Protective Equipment (PPE), Safety Training, Workplace Compliance, Incident Reporting, Health and Safety Regulations, Safety Management Systems, Employee Wellbeing, Ergonomics, Occupational Health, Safe Work Australia, Safety Audits, Manual Handling, Emergency Procedures, Safe Work Environment, Safety Culture
This course has been developed to provide an understanding of your health and safety duties in the workplace.
$38.50 (AUD) / subscription
Health and Safety in the Workplace
culture, protect, harm, hazard, incident, environment, responsibility, accident, hazardous, risk, injury, safe, secure, report, protect
This course has been designed to provide an understanding of health and safety responsibilities in the workplace, how to manage risk in the workplace using the risk management process, and what you should expect to find in the workplace to help you work safely.
$38.50 (AUD) / subscription
Health, Safety and Environment Duty of Care
WHS, safety, plan, risk, grievances, discrimination, harassment, misconduct, discipline, counselling, sanctions, environment, wellbeing, security
Having an HSE duty of care means being responsible for the health, safety, and well-being of the people in your workplace and the environments in which you operate. This course explores workplace leaders' responsibility to ensure reasonable precautions are in place to protect the environment and all people who come into contact with your work against physical, mental, emotional, and economic harm.
$60.00 (AUD) / subscription
Healthcare Emergency Preparedness
Standard 4083-2010, emergency, code, codes, emergency coordinator, emergency officer, Code Red, Code Blue, Code Purple, Code Yellow, Code Grey, Code Black, Code Brown, Code Orange
This course is designed to train the learner in how to recognise and respond to an emergency code in a healthcare setting.
$38.50 (AUD) / subscription
How to Behave at the Work Party
EOY Party, Work Party, Employee Behaviour, Reputation, Drink, Harassment, Responsible
This course will help the learner to have fun at your Christmas party, while making sure they know the party is still the workplace.
$38.50 (AUD) / subscription
Identify and Respond to Retail Security Risks
ready4retail, retail, customer, service, security, stock, alarms, safety, risk, security, suspicious, theft, surveillance, bags, cash, POS, keys
This course provides comprehensive strategies for identifying and responding to various security risks in the retail workplace. Emphasising vigilance and preparedness, we investigate procedures for merchandise and cash protection, theft prevention, and the importance of established policies and procedures designed to ensure a secure environment. It further guides on appropriate actions within the scope of job role to react to various incidents.
$60.00 (AUD) / subscription
Identifying Poor Performance, Misconduct and Absenteeism
Review, Disciplinary, Discipline, Rights, Dismissal, Appraisal, Absence, Sick, Legislation, Termination, Warning, Expectation, Breach, Policy, Unlawful, Consequence, Gross
This course will provide you with an understanding of what misconduct, poor performance and absenteeism are, and what can happen if they're not managed correctly.
$38.50 (AUD) / subscription
Identifying Poor Performance, Misconduct and Absenteeism NZ
Review, Disciplinary, Discipline, Rights, Dismissal, Appraisal, Absence, Sick, Legislation, Termination, Warning, Expectation, Breach, Policy, Unlawful, Consequence, Gross
This course has been developed to provide you with an understanding of what misconduct, poor performance and absenteeism are, and what can happen if they're not managed correctly.
$38.50 (AUD) / subscription
Implement Change
This course, created by ILM has been designed to help you manage changes in the workplace; understand change, make and implement a plan, and then check it's worked.
$20.00 (AUD) / subscription
Implement and Maintain Business Continuity Plans and Processes
This course, created by ILM has been designed to help you plan and implement business continuity processes.
$20.00 (AUD) / subscription
Implement workplace sustainability policies
HSE, Environment, Workplace, Sustainable, Compliance, Strategy, sustainability, waste, green, recycle, reuse, Environmental management, Green policies, Workplace ecology, Eco-friendly practices, Sustainability strategies, Corporate responsibility, Environmental policies, Green workplace, Sustainable development.
Following the Planning Sustainability course, this course transitions from dialogue to action by investigating practical strategies for implementation. Topics include identifying and sourcing sustainable resources, conducting resource audits, fostering a sustainability culture, and enhancing performance through continuous improvement methodologies.
$60.00 (AUD) / subscription
Implementing Continuous Improvement
Continuous improvement, Quality management, Process improvement, Quality control, Continuous enhancement, Improvement strategies, Quality assurance, Performance improvement, Quality standards, Continuous development
This course acknowledges the nuanced nature of continuous improvement, emphasising the importance of customisation to suit the unique dynamics of workplaces, teams, and individuals. We examine practical strategies tailored to specific contexts, and we share tools and knowledge to drive targeted improvement efforts and cultivate a culture of innovation and growth.
$60.00 (AUD) / subscription
Improving Performance
Continuous improvement, Quality management, Process improvement, Quality control, Continuous enhancement, Improvement strategies, Quality assurance, Performance improvement, Quality standards, Continuous development
This course acknowledges the significance of organisational culture, structure, and philosophies in underpinning a continuous improvement strategy. Influential leaders play a pivotal role by setting high standards and refusing to accept anything less. We explore various tools and methodologies to assess the existing culture and identify areas for improvement. We highlight the importance of the team in driving initiatives and cultivating a workplace culture that prioritises excellence and innovation.
$60.00 (AUD) / subscription
Incident Investigation
illness, injury, practical, hazard, identification, report, correct, corrective, Workplace Health and Safety
This course has been developed to provide an overview of the legislative requirements for incident reporting and investigation and the knowledge and practical advice to conduct an investigation successfully.
$38.50 (AUD) / subscription
Incident management for workers
Control, Emergency, Management, Preparedness, Reporting, Resolution, Response, Safety, Incident, WHS, HSE, Injury, Report, WHS, HSE
This course underscores the importance of a proactive approach to workplace safety, emphasising the importance of adhering to Work Health and Safety (WHS) policies and your duty of care. We look at the importance of following defined procedures in the event of incidents, including any near misses and associated injuries. We also overview important early intervention measures that contribute to a safe and healthy work environment.
$60.00 (AUD) / subscription
Infant Growth and Development
Breastfeeding, Intellilearn
The Infant Growth and Development course will cover concepts such as infant weight gain, the use of growth charts, infant behaviour in relation to breastfeeding patterns and postnatal depression.
$38.50 (AUD) / subscription
Infection Prevention and Control - Standard Precautions
Infection Prevention and Control,Standard Precautions, IPC
This course has been developed to give the learner an understanding of how to apply standard precautions in your workplace, as well as the role they play in reducing the risk of infection.
$38.50 (AUD) / subscription
Infection Prevention and Control - The Basics
Biohazard, Bacteria, Virus, Toxin, Hygiene, Risk, Infect, Chemical, Exposure
This course has been developed to give the learner an understanding of what infection is, how infection occurs in healthcare settings, and some of the steps they can take to start controlling the risk of infection.
$38.50 (AUD) / subscription
Infection Prevention and Control - Transmission Based Precautions
Infection Prevention and Control,Transmission
This course has been designed to provide you with an understanding of how transmission-based precautions are used to help prevent and control infection in healthcare environments.
$38.50 (AUD) / subscription
Infection Prevention and Control for disability support workers
Disability, infection
This online course is designed as induction for disability support practitioners and provides learners with the latest evidence based knowledge required to prevent and control infection according to current Work Health Safety (WHS) legislation, standards and industry codes of practice.
$49.50 (AUD) / subscription
Infection Prevention and Control in the Disability Sector
Disability
This online course is designed as induction for disability support practitioners and provides learners with the latest evidence based knowledge required to prevent and control infection according to current Work Health Safety (WHS) legislation, standards and industry codes of practice.
$49.50 (AUD) / subscription
Influence and Persuasion in Negotiation
Rapport, Psychology, Win-Win, Professional, Personal, Influence, Persuasion, Negotiation, Communication, Conflict, Collaboration, IDEAS, Rapport, Objectives, Consensus, Aggression
This course emphasises the distinct roles of influence techniques and persuasive strategies in negotiating. We look at laying the groundwork, engaging stakeholders, presenting compelling arguments and mastering key skills such as adaptability, consensus-building, and conflict resolution that will allow you to negotiate effectively and secure desired outcomes with confidence.
$60.00 (AUD) / subscription
Information and Cyber-Security
Information, Security, Awareness, IT, breach, hack, safe, policy, incident, password, privacy, computer, password, software
This course has been developed to provide an understanding of the steps that can be taken to help ensure the confidentiality, integrity and availability of an organisation's information.
$38.50 (AUD) / subscription
Information, Knowledge and Networks
Information, Knowledge, Networks, Exploration, Skills, Culture, Professional, Networking, Collaboration, Ethical, Support
This course explores the interconnectedness of information, knowledge, and professional networks, highlighting strategies for knowledge creation, sharing, and leveraging networks for professional growth. Discover skills and strategies to broaden your horizons, gain fresh perspectives, and unlock opportunities for growth and innovation.
$60.00 (AUD) / subscription
Injury Management for Managers and Supervisors
Work Cover, Compensation, Prevention, Workplace, Risk, Rehabilitation, Hazard, Incident, Entitlement, Claim, Insurance, Obligation Industrial Relations Tribunal, Workplace Health and Safety
This course will provide managers and supervisors with an understanding of the role and responsibilities of managers and supervisors in the injury management process.
$38.50 (AUD) / subscription
Injury Management for Workers
Work Cover, Compensation, Prevention, Workplace, Risk, Rehabilitation, Hazard, Incident, Entitlement, Claim, Insurance, Obligation Industrial Relations Tribunal, Workplace Health and Safety
This course has been developed to provide the learner with an understanding of the injury management process, their rights and responsibilities regarding injury management, and the steps they need to take if injured at work.
$38.50 (AUD) / subscription
Injury Prevention and Management
Injury prevention, Workplace safety, Injury management, Occupational health, Safety measures, Injury response, Safety protocols, Workplace health, Accident prevention, Injury treatment, rehabilitation, recovery, return to work
This course introduces strategies for identifying and mitigating potential risks while navigating injury management to support team well-being. It provides insights into prevention and management techniques, including identifying early warning signs, intervening effectively, and supporting at-risk workers. The goal is to foster workplace resilience and promote a safe and supportive work environment.
$60.00 (AUD) / subscription
Interests and Intelligence
Interests, Intelligence, Diversity, Psychometric, Occupation, Intellectual, Quotient, IQ, Emotional, Intelligence, EI, Personal, Development, Interpersonal, Success, Career
This course examines how interests and intelligence influence occupational preferences and career paths. We explore psychometric testing methods such as the RIASEC Inventory and the Career Key to gain insights, and we reflect on fifferent perspectives on intelligence, from traditional IQ testing to emotional intelligence.
$60.00 (AUD) / subscription
Introduction to Climate Change
Access, Accounting, Anti-corruption, Biodiversity, Board accountability, Bribery, Capital, Carbon, Carbon footprint, Chain, Change, Circular, Circular economy, Circular packaging, Clean, Climate, Climate action, Community, Community engagement, Compliance, Conservation, Corporate, Corporate citizenship, Corruption, Culture, Degradation, Diversity, Diversity and inclusion, Eco-friendly, Economy, Ecosystem, Eco-tourism, Emissions, Employee well-being, Energy, Energy efficiency, Environment, Environmental, ESG, ESG disclosure, ESG reporting, Ethical fashion, Ethical investment, Ethical leadership, Ethics, Ethics and compliance, Executive compensation, Extraction, Fair labour practices, Footprint, Fossil, Foundation, Fuel, Fundamentals, Global, Governance, Green, Green initiatives, Green technology, Global Reporting Initiative, GRI, Human, Human rights, Impact, Impact investing, Inset, Insetting, Investment, Modern, Morals, Natural, Net, Offset, Offsets, Offsetting, Philanthropy, Planet, Pollution, Practitioner, Prevention, Protection, Recycle, Recycling, Reduction, Regulatory compliance, Relations, Renewable, Renewable energy, Reporting, Resources, Responsibility, Responsible, Responsible business, Responsible forestry, Responsible mining, Rights, Risk management, Safety, Scope, SDG, Shareholder rights, Slavery, Social, Social impact, Socially responsible investing, SRI, Solar, Stakeholder engagement, Standards, Supply, Sustainability, Sustainable, Sustainable agriculture, Sustainable development goals, Sustainable finance, Sustainable practices, Sustainable transportation, Training, Transparency, Triple bottom line, UNSDG, Values, Waste, Water, Water conservation, Wind, Zero
This course has been developed to provide learners with a basic understanding of climate change - its causes, impacts, and the actions and strategies that can make a difference.
$38.50 (AUD) / subscription
Introduction to Effective Workplace Relationships
leadership, management, manage, lead, supervise, supervisor, team, culture, effective, communication, collaboration, recognition, trust, confidence, integrity, respect, empathy, leadership, standards, interpersonal, performance
Leaders play a pivotal role in shaping environments where motivated workers consistently deliver excellent results. This course provides an essential foundation for fostering positive workplace relationships and effective leadership, exploring the characteristics of an effective workplace, focusing on trust-building, core leadership values, and ethical decision-making. Investigate interpersonal styles, conflict resolution, and communication strategies that nurture team collaboration and sustained productivity and performance.
$60.00 (AUD) / subscription
Introduction to Ethical Corporate Behaviour
Access, Accounting, Anti-corruption, Biodiversity, Board accountability, Bribery, Capital, Carbon, Carbon footprint, Chain, Change, Circular, Circular economy, Circular packaging, Clean, Climate, Climate action, Community, Community engagement, Compliance, Conservation, Corporate, Corporate citizenship, Corruption, Culture, Degradation, Diversity, Diversity and inclusion, Eco-friendly, Economy, Ecosystem, Eco-tourism, Emissions, Employee well-being, Energy, Energy efficiency, Environment, Environmental, ESG, ESG disclosure, ESG reporting, Ethical fashion, Ethical investment, Ethical leadership, Ethics, Ethics and compliance, Executive compensation, Extraction,
This course has been developed to provide learners with an understanding of how the actions and behaviour of an organisation defines it. It will explore corporate culture and values and how these are communicated in the outside world. It will also help you to understand how robust anti-corruption policies are crucial in promoting ethical corporate behaviour.
$38.50 (AUD) / subscription
Introduction to Leadership
leadership; management; manage; lead; supervise; supervisor; team; culture; goals; mission; psychological contract; motivation.
This course explores the fundamental principles of effective leadership, communication, and team building. We explore leadership approaches and traits typically identified in great leaders, and highlight the significance of self-awareness and adaptability. Whether aspiring to lead a team or enhance your leadership skills, this course provides a foundational understanding to inspire and guide others.
$60.00 (AUD) / subscription
Introduction to Project Management
Project management, Project lifecycle, Project planning, Project execution, Project control, Project monitoring, Project evaluation, Project phases, Project implementation, Project success
This course offers essential insights into the fundamentals of project management, focusing on key players, the project lifecycle, and effective risk management. We investigate how to define and scope projects, set clear objectives, and conduct thorough risk analyses to ensure project success and the importance of action plans, motivation, and monitoring.
$60.00 (AUD) / subscription
Introduction to Quality Customer Service
Consultative, Service, Customer, Client, Relationship, Needs, Solutions, Communication, Problem-Solving, Engagement, Contact, Need, Meetings, Proposals, Negotiation, Follow-Up, Satisfaction
This course introduces the concept of quality customer service, challenging participants to rethink their approach and align with evolving customer expectations. Explore the spectrum of customer expectations, from basic to unanticipated, and learn how to exceed them to deliver exceptional service experiences.
$60.00 (AUD) / subscription
Introduction to Social Impact
framework, Environmental, Social, Governance, ESG, criteria, societal, well-being, human rights, labour standards, environmental, protection, anti-corruption, poverty, inequality, justice, sustainable, development, transparency, finance, healthcare, communication, health, nutrition
This course has been developed to provide learners with an understanding of: the concept of social impact in the context of Environmental, Social, and Governance (ESG) the role of the 'Social' (S) pillar in ESG principles and its significance for sustainable development key areas of social impact, including access to finance, healthcare, communication, health/nutrition, and human rights, and applying ESG and social impact principles and fostering a proactive approach to social responsibility and sustainability.
$38.50 (AUD) / subscription
Introduction to Valuing Your People
Access, Accounting, Anti-corruption, Biodiversity, Board accountability, Bribery, Capital, Carbon, Carbon footprint, Chain, Change, Circular, Circular economy, Circular packaging, Clean, Climate, Climate action, Community, Community engagement, Compliance, Conservation, Corporate, Corporate citizenship, Corruption, Culture, Degradation, Diversity, Diversity and inclusion, Eco-friendly, Economy, Ecosystem, Eco-tourism, Emissions, Employee well-being, Energy, Energy efficiency, Environment, Environmental, ESG, ESG disclosure, ESG reporting, Ethical fashion, Ethical investment, Ethical leadership, Ethics, Ethics and compliance, Executive compensation, Extraction,
This course has been developed to provide learners with an understanding of the value of human resources in a business context. Weāll explore the term āhuman capitalā and how itās used by organisations to describe their most valuable asset, people. Weāll also explore how businesses aim to attract, keep, and nurture talent within an organisation.
$38.50 (AUD) / subscription
Introduction to Workplace Emergency Procedures
Fire, Fires, Extinguish, Emergency, Prevention, Suppression, extinguishers, response, protocols, prevention, hazards, drills, preparedness, PASS
The course is designed to provide the required knowledge and skills to prepare for small fire emergency situations, identify, assess, and safely contain a small workplace fire (where possible), use initial response equipment on small un-established workplace fires, and confidently report the situation to appropriate persons in a timely manner. The course includes an introduction to fire extinguishers, fire blankets, fire hydrants and hoses, and other equipment that might be available in your workplace.
$60.00 (AUD) / subscription
Introduction to data literacy
Data, Literacy, Ethics, Sources, Collection, Analysis, Visualization, Privacy, Security, Decision-Making, Statistics, Correlation, Causation, Anonymisation, Interpretation, Understanding, Communication, Informed
This course provides a foundational understanding of data literacy, emphasising its significance in today's data-driven world. Understand how to extract valuable insights from data, transforming it into meaningful information that supports informed decision-making and problem-solving. We also look at ethical considerations and the importance of data privacy and security.
$60.00 (AUD) / subscription
Introduction to the Environment
Access, Accounting, Anti-corruption, Biodiversity, Board accountability, Bribery, Capital, Carbon, Carbon footprint, Chain, Change, Circular, Circular economy, Circular packaging, Clean, Climate, Climate action, Community, Community engagement, Compliance, Conservation, Corporate, Corporate citizenship, Corruption, Culture, Degradation, Diversity, Diversity and inclusion, Eco-friendly, Economy, Ecosystem, Eco-tourism, Emissions, Employee well-being, Energy, Energy efficiency, Environment, Environmental, ESG, ESG disclosure, ESG reporting, Ethical fashion, Ethical investment, Ethical leadership, Ethics, Ethics and compliance, Executive compensation, Extraction, Fair labour practices, Footprint, Fossil, Foundation, Fuel, Fundamentals, Global, Governance, Green, Green initiatives, Green technology, Global Reporting Initiative, GRI, Human, Human rights, Impact, Impact investing, Inset, Insetting, Investment, Modern, Morals, Natural, Net, Offset, Offsets, Offsetting, Philanthropy, Planet, Pollution, Practitioner, Prevention, Protection, Recycle, Recycling, Reduction, Regulatory compliance, Relations, Renewable, Renewable energy, Reporting, Resources, Responsibility, Responsible, Responsible business, Responsible forestry, Responsible mining, Rights, Risk management, Safety, Scope, SDG, Shareholder rights, Slavery, Social, Social impact, Socially responsible investing, SRI, Solar, Stakeholder engagement, Standards, Supply, Sustainability, Sustainable, Sustainable agriculture, Sustainable development goals, Sustainable finance, Sustainable practices, Sustainable transportation, Training, Transparency, Triple bottom line, UNSDG, Values, Waste, Water, Water conservation, Wind, Zero
This course has been developed to provide learners with an understanding of the impacts of human activities on the environment, and the various restorative responses and natural solutions to address these impacts.
$38.50 (AUD) / subscription
Introduction to the Environmental Impacts of Pollution and Waste
Access, Accounting, Anti-corruption, Biodiversity, Board accountability, Bribery, Capital, Carbon, Carbon footprint, Chain, Change, Circular, Circular economy, Circular packaging, Clean, Climate, Climate action, Community, Community engagement, Compliance, Conservation, Corporate, Corporate citizenship, Corruption, Culture, Degradation, Diversity, Diversity and inclusion, Eco-friendly, Economy, Ecosystem, Eco-tourism, Emissions, Employee well-being, Energy, Energy efficiency, Environment, Environmental, ESG, ESG disclosure, ESG reporting, Ethical fashion, Ethical investment, Ethical leadership, Ethics, Ethics and compliance, Executive compensation, Extraction, Fair labour practices, Footprint, Fossil, Foundation, Fuel, Fundamentals, Global, Governance, Green, Green initiatives, Green technology, Global Reporting Initiative, GRI, Human, Human rights, Impact, Impact investing, Inset, Insetting, Investment, Modern, Morals, Natural, Net, Offset, Offsets, Offsetting, Philanthropy, Planet, Pollution, Practitioner, Prevention, Protection, Recycle, Recycling, Reduction, Regulatory compliance, Relations, Renewable, Renewable energy, Reporting, Resources, Responsibility, Responsible, Responsible business, Responsible forestry, Responsible mining, Rights, Risk management, Safety, Scope, SDG, Shareholder rights, Slavery, Social, Social impact, Socially responsible investing, SRI, Solar, Stakeholder engagement, Standards, Supply, Sustainability, Sustainable, Sustainable agriculture, Sustainable development goals, Sustainable finance, Sustainable practices, Sustainable transportation, Training, Transparency, Triple bottom line, UNSDG, Values, Waste, Water, Water conservation, Wind, Zero
This course has been developed to provide learners with an understanding of the impact of pollution and waste on the environment.
$38.50 (AUD) / subscription
Introduction to the Green Economy
Access, Accounting, Anti-corruption, Biodiversity, Board accountability, Bribery, Capital, Carbon, Carbon footprint, Chain, Change, Circular, Circular economy, Circular packaging, Clean, Climate, Climate action, Community, Community engagement, Compliance, Conservation, Corporate, Corporate citizenship, Corruption, Culture, Degradation, Diversity, Diversity and inclusion, Eco-friendly, Economy, Ecosystem, Eco-tourism, Emissions, Employee well-being, Energy, Energy efficiency, Environment, Environmental, ESG, ESG disclosure, ESG reporting, Ethical fashion, Ethical investment, Ethical leadership, Ethics, Ethics and compliance, Executive compensation, Extraction, Fair labour practices, Footprint, Fossil, Foundation, Fuel, Fundamentals, Global, Governance, Green, Green initiatives, Green technology, Global Reporting Initiative, GRI, Human, Human rights, Impact, Impact investing, Inset, Insetting, Investment, Modern, Morals, Natural, Net, Offset, Offsets, Offsetting, Philanthropy, Planet, Pollution, Practitioner, Prevention, Protection, Recycle, Recycling, Reduction, Regulatory compliance, Relations, Renewable, Renewable energy, Reporting, Resources, Responsibility, Responsible, Responsible business, Responsible forestry, Responsible mining, Rights, Risk management, Safety, Scope, SDG, Shareholder rights, Slavery, Social, Social impact, Socially responsible investing, SRI, Solar, Stakeholder engagement, Standards, Supply, Sustainability, Sustainable, Sustainable agriculture, Sustainable development goals, Sustainable finance, Sustainable practices, Sustainable transportation, Training, Transparency, Triple bottom line, UNSDG, Values, Waste, Water, Water conservation, Wind, Zero
This course has been developed to provide learners with an introduction to the Green Economy and its role in addressing climate change and achieving Net Zero.
$38.50 (AUD) / subscription
Introduction to work health and safety for workers
WHS, HSE, Health, Safety, Environment, Terminology, Responsibility, Consultation, Workplace, Hazards, Ergonomics, Process, Safety, Machinery, Tools, Protective, Equipment, Incident, Hazard, Reporting, Psychosocial, Bullying, Harassment, Discrimination, Alcohol, Drugs, Stress, Emergencies, Competent, Evacuation, Fire, Alerts
This course provides an overview of work health and safety (WHS) fundamentals, empowering workers with essential knowledge to foster and maintain a safe and healthy workplace environment. Explore key WHS terminology, understand roles and responsibilities, and learn to identify and mitigate various workplace hazards, from ergonomics to psychosocial factors. We wil also overview standard incident reporting procedures, emergency management, and the importance of competent persons in ensuring workplace safety.
$60.00 (AUD) / subscription
Introduction to workplace communications
Communication, Collaboration, Workplace, Messaging, Listening, Efficiency, Interactions, Team, Professional, Skills, Clarity, Channels, Harmony, Success, Productivity, Dialogue, Connection, Expression, Engagement, Effectiveness
This course introducesĀ basic communication skills that will be useful in any setting,Ā and especially effective in the workplace. It includes an introduction toĀ verbal and nonverbal cues, active listening, structuring messages, providing feedback, adapting communication in challenging situations, and more will help you navigate communications with confidence while fostering understanding, empathy, and trust.
$60.00 (AUD) / subscription
Introduction to workplace learning
learning, transformation, change, diversity, mobility, marquardt, resistance, Globalisation, Technology, Work-world, Roles, Diversity, Mobility, Change and Chaos, Adult
This course delves into the importance of fostering continuous growth within the workplace, highlighting strategies to nurture a culture of ongoing learning and development. We explore factors such as globalisation, technology, and changing roles, and examine types of learning and development relevant to adult learners. Emphasis is placed on overcoming learning resistance and fostering effective team learning to adapt to the evolving workplace environment.
$60.00 (AUD) / subscription
Keeping Children and Vulnerable People Safe
children, safe, abuse
This course has been developed to provide basic training on key issues relating to care and safety of children and vulnerable people at a personal level in a community organisation and institutional context.
$38.50 (AUD) / subscription
LGBTIQA+ Awareness in the Workplace
lesbian, gay, bisexual, tran, intersex, queer, asexual, diversity, inclusion, diverse, inclusive, community, identity, sex, sexual, orientation, gender, sexuality, discrimination, ally, allyship, inclusivity
This course aims to promote the inclusion of LGBTIQA+ people at work, as well as provide learners with an awareness of behaviours and language that positively and negatively impact LGBTIQA+ people.
$38.50 (AUD) / subscription
Lead and Manage a Team
This course created by ILM has been designed to help you engage your team, manage their performance, spot and resolve problems, and support your whole team.
$20.00 (AUD) / subscription
Leadership Approaches and Theories
leadership, management, manage, lead, supervise, supervisor, team, style, characteristics, emotional intelligence, change, self.
Having looked at generic qualities found in effective leaders, in this course we will investigate the leadership approaches that tend to be most effective. Most approaches can be linked to a theory that reflects a leader's perspective. So that you can identify elements suited to your personality, we will discuss five of the most common approaches to leadership.
$60.00 (AUD) / subscription
Leading Team Projects
Project management, Project lifecycle, Project planning, Project execution, Project control, Project monitoring, Project evaluation, Project phases, Project implementation, Project success
This course introduces the essentials of managing and reviewing projects, focusing on creating a team charter, setting clear mission and goals, and establishing team boundaries and ground rules. Learn to resource your project effectively, conduct initial team meetings, empower team members, establish communication plans, and understand the criteria for project completion, reporting, evaluation, and the importance of the final report and team recognition.
$60.00 (AUD) / subscription
Leading Virtual Teams and Communication
Virtual, Team, Communication, Online, Collaboration, Remote, Work, Meetings, Technologies, Workspace, Engagement, Tools, Challenges, Proficiency
This course addresses the unique challenges and opportunities of leading virtual teams, focusing on strategies to enhance teamwork, clarity, and performance. Key topics include setting work hours and role clarity, leveraging technology, fostering a culture of positive feedback, and promoting trust and mental well-being. Practical guidance is provided on managing information, fostering accountability, and using communication technologies effectively in a virtual environment.
$60.00 (AUD) / subscription
Long Term Planning
Breastfeeding, Intellilearn
The Long Term Planning course will discuss concepts such as complementary feeding and weaning, appropriate diets for mother and baby, tandem breastfeeding, teething and biting, bed sharing and co-bathing, re-lactation and induced lactation (in instances such as adoption) and longer term breastfeeding (up to 2 years).
$38.50 (AUD) / subscription
Maintaining Positive Relationships and Managing Conflict
Communication, Interaction, Diversity, Collaboration, Recognition, Conflict, Standards, Relationship, Inclusion, Resolution, Listening, Problem-Solving, Personal, Professional, Confidence
This course explores positive values and practices that foster harmonious and positive working environments. Recognising positive relationship characteristics, applying collaborative conflict resolution processes, and adhering to workplace standards and practices will equip you to foster positivity and navigate conflicts with confidence - both at work and in your personal life.
$60.00 (AUD) / subscription
Manage Conflict within a Team
This course, created by ILM has been designed to help you sustain your team's performance by dealing with conflict, and save you time by reducing the potential for future conflict.
$20.00 (AUD) / subscription
Manage Difficulties to Achieve Positives
team, communication, feedback, listening, difficult, conversations, problem-solving, decision-making, conflict, change, resolution, communication
This course provides strategies for transforming challenges into opportunities. To prevent escalation, promote employee well-being, and foster a safe workplace where employees feel protected and appreciated, we introduce a framework for leveraging problem-solving and decision-making to drive open communication and constructive resolution.
$60.00 (AUD) / subscription
Manage Individuals Development in the Workplace
This course, created by ILM has been designed to help you carry out a performance appraisal, and support your team's learning and development.
$20.00 (AUD) / subscription
Manage Individuals Performance
This course, created by ILM has been designed to help you improve an individual's performance through delegation and objective setting.
$20.00 (AUD) / subscription
Manage Personal Performance and Development
This course has been designed by ILM to help you manage your own performance, understand your preferred learning style, plan your personal development, and make the best use of your time.
$20.00 (AUD) / subscription
Manage Personal and Professional Development
This course, created by ILM has been designed to help you understand and identify your own personal and professional development needs, as well as show you how to create and maintain your own development plan.
$20.00 (AUD) / subscription
Manage Team Performance
This course, created by ILM has been designed to help you understand how to manage performance and communication within your team, and allocate and quality assure their work.
$20.00 (AUD) / subscription
Managing Diabetes in Aged Care
cardiovascular, disease, neuropathy, amputations, decline, quality, life, regular, blood, glucose, monitoring, administering, medications, correctly, dietary, advice, physical, activity, nutrition, management, care, plan, plans, control, service, compliance, health, regulations, safe, safer, supportive, hyperglycaemia, hypoglycaemia, person-centred
This course has been developed to provide learners with an understanding of the effects of diabetes in Aged Care, how to manage diabetes, and how to manage issues associated with diabetes.
$37.50 (AUD) / subscription
Managing Psychological Conditions in the Workplace
Workplace, Emergencies, Emergency, Response, Protocol, RACE, Rescue, Alert, Confine, Contain, Extinguish, Evacuate, Alarm, Evacuations, Warden, Instructions, Prevention, Preparation, Diagrams, Procedure
Psychological stressors encompass various factors such as excessive workload, interpersonal conflicts, uncertainty, and environmental pressures that contribute to mental and emotional strain. This course delves into their impact on the workplace, emphasising the importance of understanding and managing common stressors such as work stress, bullying, and harassment, and addresses workplace trauma. Learn strategies for early identification and intervention, effective communication, and managing risk factors to create a supportive and balanced work environment, noting that this course is about awareness and is not a replacement for professional support or advice.
$60.00 (AUD) / subscription
Managing Workplace Health and Safety in Australia
HSE, Environment, Workplace, Sustainable, Compliance, Strategy, sustainability, waste, green, recycle, reuse, Environmental management, Green policies, Workplace ecology, Eco-friendly practices, Sustainability strategies, Corporate responsibility, Environmental policies, Green workplace, Sustainable development.
Work Health and Safety (WHS) refers to the legislation, policies, procedures, and activities that aim to protect all people's health, safety, and welfare at the workplace. In Australia, persons conducting a business or undertaking and their officers are responsible for protecting workers and other persons by ensuring appropriate WHS policies, procedures, and programs. This course provides a comprehensive guide to managing workplace health and safety, focusing on essential duties and legislation, risk management, and effective consultation practices.
$60.00 (AUD) / subscription
Managing Workplace Information
Data, Information, Records, Documents, Record-Keeping, Information, Retention, Security, Data, Protection, Reliability, Knowledge, Decision
This course highlights the crucial role of data and knowledge in providing the accurate information that drives informed decisions and strategies in modern workplaces. Systems and procedures ensure the accurate collection, secure storage, and accesible retrieval and dissemination of information, when and where it is needed to support informed decision-making, effectiveness, compliance, and accountability.
$60.00 (AUD) / subscription
Managing the Disciplinary Process NZ
Misconduct, Poor Performance, Absenteeism, Unacceptable Behaviour, Investigation, Dismissal
This course has been designed to provide training in how to manage the disciplinary process with consistency and procedural fairness.
$38.50 (AUD) / subscription
Managing the Discipline Process
Misconduct, Poor Performance, Absenteeism, Unacceptable Behaviour, Investigation, Dismissal
This course has been designed to provide training in how to manage the discipline process with consistency and procedural fairness.
$38.50 (AUD) / subscription
Managing the Risk of Falling Objects
fall, falls, heavy, heavier, injured, injury, drop, dropped, construction, scaffold, height, secure, risk, exclusion, zone
This course has been developed to provide learners with an understanding of the dangers of falling objects, how to identify the risk of falling objects and how to control the risk of falling objects.
$38.50 (AUD) / subscription
Manual Handling
Manual Handling, Intellilearn, Nursing, National Standards
The Manual Handling course is part of IntelliLearn's Nursing & National Standards Library.
Upon completion the participant should be able to:
- understand the WHS issues related to manual handling in the healthcare setting
- define the 'No Lift' Policy
- discuss the importance of taking a risk management approach to manual handling
- understand the basic principles of manual handling, and
- describe various methods of safe manual handling of patients in different situations.
$38.50 (AUD) / subscription
Manual Handling Hazard Guide
Risk, Incident, Activity, Object, Assess, Control, Aid, Safe Work method Statement, Lift, PPE, Injury, manual tasks, Hazard Guides
This course has been designed to provide you with an understanding of the controls that should be applied to manual handling in the workplace.
$38.50 (AUD) / subscription
Manual Handling Tasks
Manual, Handling, Lifting, Ergonomics, Risk, Injuries, Injury, Safety, Manual, Techniques, Safe, WHS, HSE
This course focuses on the prevention of injuries from one of the most common causes of workplace injury, manual tasks. Hazardous manual tasks involve repetitive movements, sustained or awkward postures, and exposure to vibrations. Learn effective techniques for safe lifting, pushing, and pulling, and understand the common hazards linked to lifting, carrying, and workstation ergonomics.
$60.00 (AUD) / subscription
Manual Handling Victoria
Victoria, workplace safety, manual tasks, OHS, WHS, Workplace Health and Safety
This course has been designed to provide you with an understanding of the risks associated with manual handling and an awareness of how to perform those tasks safely. The course has been developed to comply with Victorian occupational health and safety legislation.
$38.50 (AUD) / subscription
Manual Tasks for Workers
Manual tasks, Awareness, Hazardous, Injury, Techniques, Safely, Work Place, Workplace Health and Safety
This course has been developed to provide workers with an understanding of the risks associated with manual tasks and an awareness of how to perform those tasks safely.
$38.50 (AUD) / subscription
Manual Tasks in Aged Care
Musculoskeletal, injuries, MSD, Musculoskeletal Disorder, manual tasks, muscles, hazard, hazardous, repetitive, sustained, force, high, sudden, movement, awkward posture, exposure, vibration, stress, residential, home, care, pushing, wheelchair, pulling, trolley, consumer, lifter, repositioning, hygiene, seated, assited, assisting, Physiotherapist
Manual tasks are performed with different muscles and parts of the body. Manual tasks can become hazardous if they involve: repetitive or sustained force high or sudden force repetitive movement sustained or awkward posture, and/or exposure to vibration. Kineo's Manual Tasks in Aged Care course has been designed to provide people working in residential and home aged care services with an understanding of why and how musculoskeletal injuries occur, as well as some practical tips on how to perform manual tasks as safely as possible.
$38.50 (AUD) / subscription
Marketing Goods and Services
Product, Promotion, Services, Support, Customer, Complaint, Marketing, Campaign, planning, goals, priorities, change, success, Advertising, Product promotion, Service promotion, Branding, Marketing strategies, Product marketing, Service marketing, Promotional campaigns
This course delves into the strategic planning required for successful marketing, including promotional planning processes, market segmentation, compliance standards, and the coordination of resources to enhance promotional activities. Enhance your ability to create impactful promotional campaigns for diverse offerings as we explore practical marketing approaches to showcase unique features and highlight the value proposition.
$60.00 (AUD) / subscription
Mealtime Assistance
Disability
The course provides learners with information on enjoyable mealtimes, safe eating and drinking procedures and improved nutrition. It outlines strategies on how to facilitate safe and enjoyable mealtimes for clients by following their individual mealtime plans.
$49.50 (AUD) / subscription
Measuring and Managing Performance
Performance measurement, Performance management, Key performance indicators, KPIs, Performance evaluation, Performance metrics, Performance analysis, Performance tracking, Performance improvement, Monitoring performance, Managing performance, Metrics
This course introduces performance measurement and management essentials, exploring key performance indicators (KPIs), feedback mechanisms, and strategies for diagnosing and addressing performance issues. It emphasises the importance of managing teams, fostering a learning culture, and applying motivational theories to drive organisational success.
$60.00 (AUD) / subscription
Medication Calculations Competency
Administration, Drug, SUSDP Schedule, Pharmaceutial, Patient, Response, Adverse, Administer, Prescription, Dose, Calculation, Intravenous, Fluid, Volue, Rate, Error
This training resource provides a competency assessment for Registered Nurses, Enrolled Nurses and Midwives whose scope of practice includes the administration of medications. The competency assessment provides a baseline by which nurses and midwives can assess their skills with performing medication calculations excluding calculating IV therapy rates.
$38.50 (AUD) / subscription
Medication Calculations Competency Including IV Therapy
Administration, Drug, SUSDP Schedule, Pharmaceutial, Patient, Response, Adverse, Administer, Prescription, Dose, Calculation, Intravenous, Fluid, Volue, Rate, Error
This training resource provides a competency assessment for Registered Nurses (Div1 RN) and Enrolled Nurses (Div 2 RN) and Midwives whose scope of practice includes the administration of medications. and intravenous (IV) therapy. The competency assessment provides a baseline by which nurses and midwives can assess their skills with performing medication and IV fluid volume and rate calculations.
$38.50 (AUD) / subscription
Medication Management for Midwives
midwifery, Intellilearn
This course covers key areas of Medication management in midwifery including its definition, associated conditions, and management.
Upon successful completion of the associated quiz, 1 Australian College of Midwives (MidPLUS) point will be awarded.
$38.50 (AUD) / subscription
Mental Health in the Workplace NZ
Mental, Health, productivity, efficiency, management, return to work, Claims, discrimination, Mental Health
This course raises awareness about the effects of mental health in the workplace. It also provides pathways to improvement that you can apply in your workplace.
$38.50 (AUD) / subscription
Merchandise Food Products
ready4retail, retail, customer, service, food handling, safe food, disgard food, dispay food.
This course equips you with the knowledge and skills necessary to ensure the safe and effective merchandising of food products. Understand and implement food safety standards, display guidelines, and personal hygiene responsibilities to maintain compliance and quality in food handling.
$60.00 (AUD) / subscription
Minimising Risk Using PPE Hazard Guide
Gloves, Hearing, Protection, Footwear, Safety, Glasses, Hard Hats, Hi-visibility, Face, Masks, Harness, Risk Assessment, Hazard Guides
This course has been developed to provide the learner with an understanding of why personal protective equipment (PPE) is used in the workplace, their PPE responsibilities and some commonly used items of PPE.
$38.50 (AUD) / subscription
Modern Slavery
Modern, Slavery, Anti-Slavery, Human, Trafficking, Ethical, Sourcing, Procurement, Exploitation
This course addresses the pervasive issue of modern slavery, examining its various forms, the scale of exploitation, and the measures needed to identify and combat it within operations and supply chains. Emphasising ethical and responsible conduct, learn how to map your supply chain and take positive action to support the fight against the scourge that is modern slavery.
$60.00 (AUD) / subscription
Modern Slavery
Slavery, Anti-Slavery
This course has been designed to provide you with an understanding of what modern slavery is, how to minimise the risk of being associated with it and how to fulfil any required reporting obligations.
$38.50 (AUD) / subscription
Module EP1 - Flexible Endoscopes and Ultrasound Probes (EP) IPC Risk Management
Flexible Endoscopes, Ultrasound Probes, Reusable Medical Devices, RMDs, Disinfection, Sterilisation, Reprocessing, Endoscopy, HICMR
This course has been developed to provide healthcare workers responsible for the management and reprocessing of Flexible Endoscopes and Intracavity Ultrasound Probes (also referred to as reusable medical devices ā RMDs) with an understanding of the recommended Infection Prevention and Control (IPC) practices for these procedures.
$38.50 (AUD) / subscription
Module EP2 - Flexible Endoscopes IPC Reprocessing
Flexible Endoscopes, Reusable Medical Devices, RMDs, Disinfection Sterilisation, Reprocessing, Endoscope, Gastroscope, Bronchoscope, Colonoscope, Cystoscope, Duodenoscope, Endoscopy, HICMR
This course has been developed to provide healthcare workers responsible for the management and reprocessing of Flexible Endoscopes (also referred to as reusable medical devices ā RMDs) with an understanding of the recommended reprocessing procedures from an Infection Prevention and Control (IPC) risk management perspective.
$38.50 (AUD) / subscription
Module EP3 - Ultrasound Probes IPC Reprocessing
Ultrasound Probes, Reusable Medical Devices, RMDs, Disinfection, Sterilisation, Reprocessing, Diagnostic Probes, Transoesophageal Echocardiogram Probe, TOE Probe, Transrectal Ultrasound Probe, TRUS Probe, Transvaginal Probe, TV Probe, Endoscopy, HICMR
This course has been developed to provide healthcare workers responsible for the management and reprocessing of Intracavity Ultrasound Probes (also referred to as reusable medical devices ā RMDs) with an understanding of the recommended reprocessing procedures from an Infection Prevention and Control (IPC) risk management perspective.
$38.50 (AUD) / subscription
Module SS1 - Reusable Medical Devices (RMDs) - IPC Risk Management
This course has been developed to provide healthcare workers responsible for the cleaning, packaging and sterilisation of reusable medical devices including other devices (hereafter referred to as RMDs), with an understanding of the recommended reprocessing procedures from an Infection Prevention and Control Risk Management perspective.
$38.50 (AUD) / subscription
Module SS2 - Management of Used Reusable Medical Devices & Monitoring of Reprocessing Equipment
This course has been developed to provide healthcare workers responsible for the cleaning, packaging, disinfection and / or sterilisation of reusable medical devices including other devices (hereafter referred to as RMDs), with an understanding of the recommended management of used RMDs in relation to care and handling, and the monitoring of reprocessing equipment.
$38.50 (AUD) / subscription
Module SS3 ā Packaging, Sterilisation and Storage of Reusable Medical Devices (RMDs)
This course has been designed to educate healthcare workers responsible for the packaging, sterilisation and storage of reusable medical devices, inclusive of other devices (hereafter referred to as RMDs) and the monitoring of Sterilisers. The course outlines correct practices in accordance with current standards, guidelines and manufacturersā instructions for use.
$38.50 (AUD) / subscription
Module SS4 - Reprocessing Equipment Selection & Validation
This course has been developed to provide healthcare workers responsible for the selection and validation of reprocessing equipment with an understanding of the related regulatory requirements. Note that this Module has been designed for those healthcare workers who are responsible for the selection and validation of reprocessing equipment and associated processes.
$38.50 (AUD) / subscription
Monitor and Improve Learning effectiveness
learn, lead, supervise, supervisor, team, communication, feedback, performance, goals, objectives, scorecard, monitoring, measuring, recognition, rewards, commitment, planning, skills, knowledge, mentor, LMS, LMP
This course emphasises the critical role of leadership in aligning workplace learning with organisational goals while integrating the diverse needs of individuals and teams. Influential leaders champion and support workplace learning initiatives within their teams and set the tone for a dynamic and innovative workforce. Learn the importance of setting practical learning goals, monitoring progress, and measuring enhanced workforce capability.
$60.00 (AUD) / subscription
Monitor, Control, Review and Evaluate Finances
financial, planning, KPIs, resources, information, industry sectors, budgets, support, Financial management, Financial planning, Budgeting, Financial strategy, Financial implementation, Financial controls, Budget implementation, Financial planning strategies, Financial management techniques, Financial management approaches
This course outlines essential strategies for monitoring, controlling, reviewing, and evaluating financial activities to ensure organisational stability and growth. Learn to use data collection, financial metrics, key performance indicators (KPIs), and other tools to oversee finances, manage cash flow, and drive performance and profitability improvement.
$60.00 (AUD) / subscription
Monitoring Performance and Professional Development
feedback, performance, goals, objectives, benchmarking, consistency, slippage, competence, development, learning, improvement, skills, knowledge, review
Effective leaders appreciate the symbiotic relationship between performance management and their team's professional development. This course explores the crucial intersection of performance and professional development, highlighting strategies for setting clear expectations, monitoring performance, and fostering growth through tailored development plans. Learn to leverage KPIs, provide effective feedback, and address underperformance to cultivate a thriving and productive workplace.
$60.00 (AUD) / subscription
Monitoring the Operational Plan
Operational plan monitoring, Plan oversight, Performance tracking, Plan evaluation, Plan review, Monitoring progress, Operational performance, Plan management, Tracking goals, Operational effectiveness
This course provides essential knowledge and tools for monitoring your operational plan. It emphasises the connection between control and progress as you assess financial, operational, and human performance. Learn tools to track progress, manage budgets, and respond to performance issues, increasing budgetary predictability by enhancing operational excellence.
$60.00 (AUD) / subscription
Motivation Concepts for Leaders
leadership, management, manage, lead, supervise, supervisor, team, communication, motivation, results, stability, creativity, collaboration, style, tasks, enlargement. enrichment, conditions, environment, enjoyment, relationships
It is far easier to lead and motivate if you understand and can support people's needs. This course delves into essential motivation concepts tailored for leaders, focusing on creating a productive and engaging work environment. Learn, for example, how to manage results, clarify tasks, tailor your approach, and design jobs that foster motivation and performance.
$60.00 (AUD) / subscription
Navigating Workplace Communication Dynamics
feedback, listening, reporting, progress, team, milestones, report
This course addresses the complexities of workplace communication, highlighting strategies to manage both informal and formal channels and how to enhance communication flows effectively. Understanding and resolving barriers, improving listening skills, and mastering feedback techniques will foster better interactions with stakeholders, colleagues, managers, and staff, supporting an environment of trust, collaboration, and innovation.
$60.00 (AUD) / subscription
Negotiating Yourself
Self-Negotiation, Personality, Self, Reaction, Self-Talk, Empowerment, Assertiveness, Instinct Trust, Personal, Growth, Career, Improvement, Responses, Reactions, Feelings, Thoughts, Instincts
This course delves into the art of self-negotiation, focusing on understanding and mastering your internal dialogue and reactions. Learn to control your reactions, collect yourself, and refine who you are by exploring your personality, understanding your reactions, and embracing your thoughts and feelings. Trusting your instincts will help you to develop assertiveness, creating a stronger and more empowered version of yourself.
$60.00 (AUD) / subscription
Net Zero and Your Carbon Footprint
Access, Accounting, Anti-corruption, Biodiversity, Board accountability, Bribery, Capital, Carbon, Carbon footprint, Chain, Change, Circular, Circular economy, Circular packaging, Clean, Climate, Climate action, Community, Community engagement, Compliance, Conservation, Corporate, Corporate citizenship, Corruption, Culture, Degradation, Diversity, Diversity and inclusion, Eco-friendly, Economy, Ecosystem, Eco-tourism, Emissions, Employee well-being, Energy, Energy efficiency, Environment, Environmental, ESG, ESG disclosure, ESG reporting, Ethical fashion, Ethical investment, Ethical leadership, Ethics, Ethics and compliance, Executive compensation, Extraction,
This course has been developed to provide learners with an understanding of how reducing our carbon footprint can help achieve net zero, a critical component in the fight against climate change. It will delve into the critical concept of reducing greenhouse gas emissions and how each one of us, both as individuals and as professionals, can contribute to a more sustainable future.
$38.50 (AUD) / subscription
Networks and Positive Workplace Relationships
team, communication, motivation, results, stability, creativity, collaboration, networks, relationships, coaching, mentoring, diversity, bullying
This course explores strategies to build and maintain effective networks and positive workplace relationships, emphasising the importance of managing diversity, avoiding discrimination, and fostering a respectful and inclusive environment. Learn how to leverage networking, coaching, and mentoring to enhance workplace dynamics and support a culture of mutual respect.
$60.00 (AUD) / subscription
Newborn CPR
midwifery, Intellilearn
Newborn Care is an essential course for midwives who will care for both premature and full term neonates. The course includes a range of videos demonstrating newborn examination and various emergency equipment which may need to be used.
Upon successful completion of the associated quiz, 2 Australian College of Midwives (MidPLUS) points will be awarded.
$38.50 (AUD) / subscription
Noise Hazard Guide
Sound, Hearing, Ear, Damage, PPE, Decibel, dB, Hazard Guides
This course has been designed to provide you with an understanding of the controls that should be applied to noise in the workplace.
$38.50 (AUD) / subscription
Non Verbal Communication
Non-Verbal, Communication, Gestures, Body Language, Interactions, Skills, Understanding, Impactful, Workplace, Personal, Expression, Style, Cues
This course delves into the crucial role of non-verbal communication in the workplace. Explore the subtle language of gestures, expressions, and body language, understanding how these elements shape interactions in various contexts. Acquire the skills to decode non-verbal cues and enhance your ability to convey messages effectively. Whether in the workplace or personal spheres, this course equips you with tools for improved understanding and impactful communication.
$60.00 (AUD) / subscription
Nutrition for people with disability
This online course is designed for disability support practitioners and health professionals in disability to develop knowledge about nutrition risks faced by people with disability and when to refer to or seek advice from a dietitian or other professionals.
$49.50 (AUD) / subscription
Office Ergonomics
Workplace, Office Environment, Healthy, Work Station, Workspace, Equipment., Workplace Health and Safety
This course has been developed to provide an understanding of how to set up a safe, healthy and productive office workspace and how to work safely in an office environment.
$38.50 (AUD) / subscription
Open Disclosure
This course has been developed to provide you with a practical understanding of the issues involved in managing adverse events and any subsequent open disclosure in a health care setting.
$38.50 (AUD) / subscription
Operate retail technology
ready4retail, retail, customer, service, point-of-sale, POS, technology, barcode, reader
This course equips you with the skills to efficiently use retail technology, understanding the purpose and design specifications of various equipment. Technology tracks stock, from the time of ordering to its movement within the store to the time that it is purchased and wrapped. POS transactions, ticketing, product identification, recording markups and markdowns, right through to wrapping, packing, and waste disposal.
$60.00 (AUD) / subscription
Oral Hygiene for People with Disability
Oral Hygiene, Teeth, Mouth, tooth decay, oral health
This course is developed to support Disability Support Practitioners in providing effective oral hygiene for people with disability.
$49.50 (AUD) / subscription
Organise Personal Work Requirements
retail, customer, service, security, transactions, attendance, culture, diversity, performance, career, awards, agreements, presentation, hygiene, information, task, routine, goal
This course provides essential skills and hands-on strategies to manage workloads effectively, ensuring optimal productivity and adaptability in a fast-paced retail environment. Gain insights into identifying and allocating tasks, strategic planning, and enhancing productivity through efficient task management to navigate daily responsibilities seamlessly, contributing to both personal success and the overall efficiency of the retail operation.
$60.00 (AUD) / subscription
Organise and maintain work areas
ready4retail, retail, customer, service, point-of-sale, POS, clean, organise, shop
This course provides practical guidance on maintaining clean, safe, and efficient work areas in a retail environment. Customers prefer to shop in a well maintained, uncluttered and clean store. While they rarely comment on this vital aspect of store presentation, many may not enter or return to stores that do not present well. Learn essential practices for keeping walkways, aisles, and point-of-sale areas well-organised and free from hazards, ensuring a positive shopping experience and a safe workplace.
$60.00 (AUD) / subscription
Participate in a Project
This course, created by ILM has been designed to help you successfully participate in a project.
$20.00 (AUD) / subscription
People Skills in a Team Setting
team, stages, communication, motivation, dynamics, empowerment, expectations, feedback, coaching, rewards, recognition, development, metrics, monitoring, delegation, listening, teamwork
This course focuses on developing essential people skills to build and maintain effective, motivated, and high-performing teams through strategic leadership. Team success hinges on the combined individual capabilities and the collective strength of a diverse team. Explore the dynamics of team stages, motivation, feedback, and coaching to foster a collaborative and empowered team environment.
$60.00 (AUD) / subscription
Perform stock control procedures
ready4retail, retail, customer, service, stock, stocktake, lifting, manual handling
This course equips you with the skills to manage stock control procedures efficiently, ensuring accurate handling, recording, and disposal of stock items. Learn best practices for safe manual tasks, lifting techniques, and maintaining organised stock levels to support effective inventory management as we underscore the importance of operations and procedures for properly receiving and moving stock around the store. Understand workplace observation's significance in identifying potential hazards and ensuring a safe working environment.
$60.00 (AUD) / subscription
Peripheral Intravenous Cannulation
Registered Nurses, Nurses, Division One, Insertion, Intravenous, Cannula, Patients, Educating, Vein, Complications, Health, Medical, Clinical, Infection
This course is designed to provide an understanding of how to insert a peripheral intravenous cannula (PIVC) into an adult patient and to prevent and control healthcare associated infections (HAIs) associated with this procedure.
$38.50 (AUD) / subscription
Person-centred Care in Aged Care
consumer, individualised, ACQS, individual, active, listening, thinking, acting, technique, empathy, communication, body language
This course has been designed to provide learners with an understanding of what person-centred care is, how to provide care in a person-centred way, and effective communications techniques.
$38.50 (AUD) / subscription
Personality Types at Work
Personality, Traits, Enneagram, IQ, Communication, Learning, Productivity, Conflict, Psychological, Behaviour, Engagement, Interpersonal, Collaboration, Relationships, Social, Individual
This course provides comprehensive insights into personality diversity in the workplace. By understanding workplace dynamics, communication, and diverse personalities, you are well-placed to contribute to and foster a positive and productive work environment, navigate interpersonal dynamics, and harness the strengths of different personality types to achieve workplace success.
$60.00 (AUD) / subscription
Plan and Implement Financial Management Approaches
financial, planning, KPIs, resources, information, industry sectors, budgets, support, Financial management, Financial planning, Budgeting, Financial strategy, Financial implementation, Financial controls, Budget implementation, Financial planning strategies, Financial management techniques, Financial management approaches
This course introduces strategies for effective financial management, focusing on essential budgeting and forecasting techniques, establishing KPIs, and fostering financial acumen within your organisation. Gain insights into creating robust business plans, negotiating budget challenges, and implementing contingency plans to support financial stability and growth.
$60.00 (AUD) / subscription
Plan to Achieve Team Goals
team, charter, mission, goals, boundaries, resourcing, empowerment, communication, reporting, recognition, delegation
This course introduces practical strategies to achieve team goals. Through structured planning and effective leadership, learn to establish a charter, set mission and goals, and implement ground rules and team patterns to foster a productive team environment. These practical strategies and proven techniques will inspire and guide your team.
$60.00 (AUD) / subscription
Planning and Risk Management
Risk, Planning, Crisis, Response, Risk management, Risk assessment, Risk mitigation, Risk planning, Contingency planning, Business planning, Strategic planning, Risk analysis, Risk strategy, Risk control
This course investigates essential techniques for workplace planning and risk management. Its goal is to ensure that tasks and projects are completed on time, within budget, and to the required quality standards. Master the skills to create detailed work breakdown structures, manage resources, control costs, and mitigate risks.
$60.00 (AUD) / subscription
Positioning and Attachment
Breastfeeding, Intellilearn
The Positioning and Attachment course will provide an overview of effective strategies to achieve effective attachment which includes introducing various positions to meet individual needs. Managing engorgement and expressing are also covered.
$38.50 (AUD) / subscription
Positive Behaviour Support
positive behaviour, behaviour, dsw, disability, disability support workers, quality of life, positive
This course has been developed to exemplify the positive behaviour support approach which focusses on addressing the needs of a person with a disability, and on improving their quality of life. The idea of the course is to introduce these concepts to disability support workers and to encourage them to use positive approaches to behaviour support in their work.
$38.50 (AUD) / subscription
Positive Workplace Culture
Work Culture, Toxic, Humour, Positive communication
This course has been developed to provide an awareness of what a positive workplace culture is, as well as how to proactively identify and reduce risks that negatively impact on workplace culture.
$38.50 (AUD) / subscription
Positive and Productive Workplace (Bullying and Harassment)
Positive, Productive, Bullying, Harassment, Respect, Culture, Respectful, Conflict, Resolution, Behaviour, Diversity
A positive and productive workplace environment emphasises dignity and respect. This course focuses on the importance of recognising and addressing negative behaviours, and cultivating an inclusive and constructive atmosphere where everyone feels safe and valued. We overview rules and procedures, values, standards, and behaviours fundamental to a positive workplace environment.
$60.00 (AUD) / subscription
Postpartum Haemorrhage
midwifery, Intellilearn
This course covers key areas of PPH including definitions, aetiology, risks and management.
Upon successful completion of the associated quiz, 1 Australian College of Midwives (MidPLUS) point will be awarded.
$38.50 (AUD) / subscription
Pre-eclampsia/Eclampsia
midwifery, Intellilearn
This course covers key areas of Pre-eclampsia/Eclampsia including its definition, associated risk factors, complications and management.
Upon successful completion of the associated quiz, 1 Australian College of Midwives (MidPLUS) point will be awarded.
$38.50 (AUD) / subscription
Prepare workplace sustainability policies
HSE, Environment, Workplace, Sustainable, Compliance, Strategy, sustainability, waste, green, recycle, reuse, Environmental management, Green policies, Workplace ecology, Eco-friendly practices, Sustainability strategies, Corporate responsibility, Environmental policies, Green workplace, Sustainable development.
Equip yourself with the knowledge and skills to champion sustainability in your workplace. This course defines sustainability as a strategic imperative before examining how to audit a workplace and design and document effective sustainability policies. Having developed your sustainability policy document, we emphasise the importance of ensuring a sustainable future by tracking and improving sustainability initiatives.
$60.00 (AUD) / subscription
Preparing to Implement the Operational Plan
Business, Continuity, Risk, Planning, Crisis, Response, Environmental, Policy, Workplace, Sustainable, Compliance, Strategies, Product, Promotion, Service, Marketing, Campaigns, Customer, Service, Satisfaction, Improvement, leadership, management, manage, lead, supervise, supervisor, team, leadership, plan, planning, goals, priorities, responsibility
This course provides essential insights into the implementation phase of operational planning, including the fundamental goal flows, goal setting, and critical requirements. Leadership and motivational skills, including planning, goal-setting, decision-making, collaboration, and resource management, are fundamental to successful implementation.
$60.00 (AUD) / subscription
Pressure Injury Prevention
Disability
This course is recommended for disability support practitioners and others who support clients at risk of pressure injuries. The course will equip learners with the knowledge and skills to prevent pressure injuries and provide effective support to clients at risk of pressure injuries.
$49.50 (AUD) / subscription
Preventing Sexual Harassment
Positive, Productive, Bullying, Harassment, Respect, Culture, Respectful, Conflict, Resolution, Behaviour, Sexual, Lude, Smutty, Provocative
This course highlights the importance of a safe workplace by addressing sexual harassment as a critical psychosocial hazard. Understand the obligations of management and workers, and learn effective strategies for reporting and responding to violations. This course focuses on the responsibility of each worker to behave appropriately at all times and includes standard workplace policies and procedures to prevent and address workplace sexual harassment.
$60.00 (AUD) / subscription
Preventing Workplace Bullying
Positive, Productive, Bullying, Harassment, Respect, Culture, Respectful, Conflict, Resolution, Behaviour
This course equips you with the knowledge to identify and address workplace bullying, harassment, and discrimination. Understand the responsibilities of workers, the consequences of bullying, and the steps to take if you witness or experience such behaviour as we highlight the fundamental and legal right to work in an environment free of unlawful bullying.
$60.00 (AUD) / subscription
Preventing and Responding to Violence, Abuse, Neglect and Exploitation in disability
Abuse, Assault, Violence, Exploitation, Neglect, Mandatory Reporting, Disability
This course has been developed for people who work with people with disability, including their managers and supervisors, to increase their skills and knowledge in preventing and responding to violence, abuse, neglect and exploitation.
$49.50 (AUD) / subscription
Principles of Equality and Diversity in the Workplace
This course, created by ILM has been designed to help you understand equality and diversity at work.
$20.00 (AUD) / subscription
Principles of Leadership and Management
This course, created by ILM has been designed to help you learn about leadership styles, making the right decisions, and using KPIs.
$20.00 (AUD) / subscription
Principles of People Management
This course, created by ILM has been designed to help you understand the fundamentals of people management; from recruitment, to creating an effective team. Note: This course references UK legislation.
$20.00 (AUD) / subscription
Principles of Team Leading
This course, created by ILM has been designed to help you understand what great leadership looks like, and how you can build, manage and motivate your team.
$20.00 (AUD) / subscription
Privacy and Personal Information
Privacy, Personal, Information, Data, Protection, IPP, Regulations, Compliance, Security, Collection, Storage, Access, Disposal, GDPR, Legislation, Records, Documents, Record-Keeping, Information, Retention, Security, Data, Protection, Regulatory, Operational, Customer, Security, Classifications, Disposal, Password, Breach
This course provides essential knowledge on handling personal information responsibly, ensuring confidentiality and privacy, and understanding the principles governing the collection, storage, and disclosure of personal data. Learn how to protect information, manage misuse, and comply with legal and ethical standards.
$60.00 (AUD) / subscription
Privacy and the Workplace
Legislation, Privacy, Consultancy, Government, Law
This course has been developed to provide the learner with an understanding of the right to privacy and how personal information must be protected in the workplace.
$38.50 (AUD) / subscription
Privacy and the Workplace NZ
Legislation, Privacy, Consultancy, Government, Law
This course has been developed to provide learners with an understanding of the right to privacy, as well as what learners can do to ensure privacy is maintained.
$38.50 (AUD) / subscription
Problem-Solving and Decision-Making
Problem-Solving, Decision-Making, Collaboration, Creativity, Ideas, Decision, Traps, Action, Strategies, Challenges
This course equips you with a comprehensive understanding of the problem-solving and decision-making processes, encouraging fresh perspectives and innovative solutions. Learn to approach challenges with a rational and positive mindset, identifying problems, engaging stakeholders, brainstorming alternatives, and making informed decisions that avoid common pitfalls.
$60.00 (AUD) / subscription
Procure Products and Services
This course, created by ILM has been designed to help you understand the procurement process (it isn't as complicated as you think). Learn about "supply chains", "lean" and Ėjust-in-time".
$20.00 (AUD) / subscription
Promote Equality, Diversity and Inclusion in the Workplace
This course, created by ILM has been designed to help you understand and identify your own personal and professional development needs, as well as show you how to create and maintain your own development plan.
$20.00 (AUD) / subscription
Promoting health for people with disability
This online course provides learners with the knowledge about health, the interrelationship between health and disability and their role in promoting the health of clients. This online course is recommended for all employees who work directly with clients to support in their role in understanding and promoting the health of clients.
$49.50 (AUD) / subscription
Protecting Whistleblowers
Reporting, Whistleblowing, Act, Whistleblower Protections
This course has been developed to give the learner an understanding of the role whistleblowers play in the workplace and how they are protected.
$38.50 (AUD) / subscription
Provide Opportunities for Further Improvement
Continuous improvement, Quality management, Process improvement, Quality control, Continuous enhancement, Improvement strategies, Quality assurance, Performance improvement, Quality standards, Continuous development
This course focuses on creating an environment that supports continuous productivity improvements and recognises individual and team contributions. We explore strategies to communicate productivity improvements, implement various recognition systems, and motivate performance through a mix of appropriate rewards.
$60.00 (AUD) / subscription
Psychosocial Risk Management in the Workplace
Mental, Health, productivity, efficiency, management, return to work, Claims, discrimination, Mental Health
This course has been developed to provide learners with an understanding of what psychosocial hazards are, the effect that these hazards can have on the people in your workplace and how to eliminate or minimise the risk of psychosocial hazards in the workplace.
$38.50 (AUD) / subscription
Quality and Continuous Improvement
Continuous improvement, Quality management, Process improvement, Quality control, Continuous enhancement, Improvement strategies, Quality assurance, Performance improvement, Quality standards, Continuous development
This course introduces the core principles of quality and continuous improvement, focusing on their significance and application in the workplace. Learn essential concepts and strategies to foster a quality and continuous improvement culture that enhances products, services, and processes. We will examine promoting a workplace culture of innovation, adaptability, and excellence that drives sustainable growth and competitiveness.
$60.00 (AUD) / subscription
Receive and handle retail stock
ready4retail, retail, customer, service, security, stock, receiving bay, packing, stock, stock levels, dispatch, price, labels, rotation, merchandising, lifting, handling.
This course outlines the essential steps for effectively receiving and handling retail stock. It emphasises cleanliness, safe storage of perishables, waste management, validating and recording stock, manual handling techniques, and preventing incidents by adhering to approved procedures in your workplace.
$60.00 (AUD) / subscription
Records Awareness
Records, Documents, Record-Keeping, Information, Retention, Security, Data, Protection, Regulatory, Operational, Customer, Security, Classifications, Disposal, Password, Breach
This course provides essential knowledge on records management, emphasising the importance of understanding and fulfilling responsibilities related to records and information assets. Learn how to comply with regulatory and operational requirements while ensuring the security and proper handling of records.
$60.00 (AUD) / subscription
Report on Financial Activity
financial, planning, KPIs, resources, information, industry sectors, budgets, support, Financial management, Financial planning, Budgeting, Financial strategy, Financial implementation, Financial controls, Budget implementation, Financial planning strategies, Financial management techniques, Financial management approaches
This course equips you with the skills to effectively compile, interpret, and analyse financial information and data. Understand the primary components of accounting, the significance of various financial statements, and how to identify discrepancies to ensure accurate financial reporting.
$60.00 (AUD) / subscription
Reporting Abuse and Serious Incidents in Aged Care
Safety, Prevention, Wellbeing, Bullying, Recording, Monitoring, Classification, Physical, Attack, Threat, Harrassment, OV&A, Duty of Care, Incident, Risk, Behaviour, Emergeny, Response, Injury, Code Black, Aged, Senior, Mistreatment, Domestic, Violence, Neglect, Complaints Investigation Scheme, CIS
This course has been developed to provide learners with an understanding of how to identify, report and respond to the abuse of older people who are in a care relationship..
$38.50 (AUD) / subscription
Reporting Abuse and Serious Incidents in Home and Community Aged Care Services
Safety, Prevention, Wellbeing, Bullying, Recording, Monitoring, Classification, Physical, Attack, Threat, Harrassment, OV&A, Duty of Care, Incident, Risk, Behaviour, Emergeny, Response, Injury, Code Black, Aged, Senior, Mistreatment, Domestic, Violence, Neglect, Complaints Investigation Scheme, CIS, SIRS, ACQSCHC, Royal Commission, neglect, restraint
This course has been developed to provide learners with an understanding of how to identify, report and respond to the abuse of older people who are in a care relationship.
$38.50 (AUD) / subscription
Reporting on Implementation
Implementation reporting, Progress reporting, Reporting results, Implementation updates, Reporting outcomes, Implementation feedback, Reporting success, Reporting on progress, Reporting on results, Implementation evaluation, Stakeholders, Reporting
This course provides the essential skills to effectively report on the implementation of projects and initiatives through various types of professional reports. Learn to compile, analyse, and present budget and statistical reports, project plans, and work performance data to ensure comprehensive and accurate reporting.
$60.00 (AUD) / subscription
Respectful Workplace - Our Code of Conduct
Respect, Workplace, Code, Relationships, Professionalism, Service, Diversity, Equal Opportunity, EEO, Discrimination, Harassment, Bullying, Behaviour, Confidentiality, Social, Media, Comment, Privacy, Data, Breaches, Conflict, Bribery, Gifts, Favours, Marketing, Securities, Employment, Seminars, Environment, Resources, Intellectual Property, IP, Health, Safety, Substance-Abuse, Reporting, Violations, Specialists, Legal
Our Code of Conduct details personal and professional behavioural requirements that are the foundation of our organisationās culture and climate. In this course, you will learn about the principles of professionalism, service, diversity, and equal opportunity outlined in the code and understand responsibilities in upholding these principles. We identify negative behaviours such as discrimination, harassment, and bullying, with emphasis on compliance with the code so that everyone in our workplace can contribute to a positive work environment.
$60.00 (AUD) / subscription
Return to work - employee support
HSE; WHS; OHS; health; safety; environment; ready2work; workplace; skills; competencies; competency; policies; procedures; knowledge; experience; together; remote; virtual team; home; help; prevention; plan; goals; responsibility; accountability; resilience; productivity; wellbeing; stress management; lifestyle; isolation; mindfulness.
This course equips employees with the necessary tools and strategies to smoothly transition back to the workplace. Learn how to prepare for workplace changes, maintain effective communication with your manager, and navigate new commute and workplace access protocols. Gain insights into organising and facilitating online meetings and understanding guidelines for workplace visitors.
$60.00 (AUD) / subscription
Return to work - manager support
Return, Health, Stress, Change, Well-being, Safety, Back-to-Work, Awareness, Returning, Reintegration, Flexi-Work, Productivity, Engagement, Arrangements, Adaptation
This course introducesĀ essential tools and strategies to support their teams whenĀ returning to the workplace. Learn how to plan a gradualĀ return, prepare your team and office, foster engagement, and effectively communicate while considering individual circumstances. Explore strategies that support their well-being, adjustment, and effective reintegration.
$60.00 (AUD) / subscription
Rewards and Recognition
leadership, management, manage, lead, supervise, supervisor, rewards, recognition, monetary, non-monetary, team, performance, wellbeing, insights, appreciation, motivation, success
This course outlines the importance of reward systems that motivate and encourage continuous growth. Discover the impact of various rewards that showcase appreciation and recognition, and learn how to leverage peer and team-based recognition to foster a positive work environment that helps attract, retain, and motivate your people.
$60.00 (AUD) / subscription
Risk Management Overview
Risk, Hazard, Controls, Governance, Framework, Register, Communication, Monitoring, Principles, Strategies, Identifying, Assessing, Mitigating, Continuity
This course introduces the vital work of risk management, including essential terms, definitions, and processes. It looks at a top-down approach to risk management, promoting the identification of practical techniques to meet due diligence compliance. Our overview of risk management systems and associated knowledge and skills will help you to understand risk management methodology.
$60.00 (AUD) / subscription
Risk Management for Employees
Safety, Prevention, Wellbeing, Inspection, Risk Assessment, Control, Accident, Incident, Pyramid, PPE, Workplace Health and Safety Hazards, Identification, Health and Safety, Work Place, Workplace Health and Safety
This course has been developed to provide workers with an understanding of how risk is managed in the workplace and their role in reducing risk.
$38.50 (AUD) / subscription
Risk Management for Managers and Supervisors
Safety, Prevention, Wellbeing, Inspection, Risk Assessment, Control, Accident, Incident, Pyramid, PPE, Workplace Health and Safety
This course has been developed to provide managers and supervisors with an understanding of how risk is managed in the workplace and their role in reducing risk
$38.50 (AUD) / subscription
Safe Driving
Driving, Defensive, Vehicle, Car, Traffic, Skills, Road, Courtesy, Safety, WHS, HSE
This course explores crucial tips, controls, policies, and procedures designed to promote secure and responsible driving. We focus on fitness to drive, understanding driving hazards, and adopting low-risk behaviours that collectively promote consideration for others and a culture of safety on the road.
$60.00 (AUD) / subscription
Safe Medication Management
Registered Nurses, Medication, Calculating, Drug Dosages, Intravenous Flow Rates
This course has been developed to provide Registered Nurses and Enrolled Nurses and midwives with an understanding of best practice for safe medication management, medication administration and medication calculation. It does not contain information regarding IV therapy.
$38.50 (AUD) / subscription
Safe Medication Management Including IV Therapy
Registered Nurses, Medication, Calculating, Drug Dosages, Intravenous Flow Rates
This course has been developed to provide qualified nurses and midwives with an understanding of best practice for safe medication management, medication administration and medication calculation.
$38.50 (AUD) / subscription
Safe Working Practices in Retail Environments
retail, HSE, WHS, OHS, health, safety, environment, workplace, skills, competencies, competency, policies, procedures, knowledge, experience, hazards, ergonomics, work process, Safety Data Sheets, SDS, Psychosocial, Bullying, harassment, discrimination, Evacuation, Job safety analysis, reporting, emergency locations, competent persons.
This course provides essential knowledge and skills to follow and maintain safety procedures in a generic retail environment, ensuring the well-being of employees and customers through effective risk management and emergency preparedness. As we work through the course, we must recognise that stores also implement specific policies and procedures that you must apply to reflect the store's unique circumstances and products.
$60.00 (AUD) / subscription
Security awareness in the workplace
Security, Culture, Prevention, Controls, Key, Personnel, Pre-employment, Screening, Information, Security, Treatments, Data, Classification, Sharing, Storing, Disposal, Prevention, Technology, Multi-Factor, Authentication, Passwords, Passphrases, Physical, Access, Identification, Pass, Visitor, Keys, Electronic, Codes, Secure, Storage, Clear, Desk, Responsibility, Remotely, Detection, Response, Threats, Incident, Reporting
Everyone in our workplace has a responsibility to understand and perform their obligations under our security policies and requirements. This course provides comprehensive insights into maintaining a robust security culture, covering various preventive, technological, and procedural controls essential for safeguarding our people, assets, and information.
$60.00 (AUD) / subscription
Sell Products and Services
ready4retail, retail, customer, service, security, stock, products, services, sales, customers, questioning, listening, non-verbal, needs, use, safety, objections, buying, closing
This course introduces essential skills for successful sales interactions, focusing on product knowledge development, customer engagement, and sales techniques. Learn strategies that will allow you to engage customers confidently, effectively communicating product details, addressing customer needs, and facilitating purchase decisions.
$60.00 (AUD) / subscription
Sexual Harassment
Sexual Harassment, Protected Attribute, Bullying and Harassment, Ethics, Conduct, Workplace Relations
This course has been developed to provide the learner with an understanding of how to recognise and avoid behaviour that could be considered sexual harassment, and what to do if they are being subjected to or witness this type of behaviour.
$38.50 (AUD) / subscription
Sexual Harassment NZ
Sexual Harassment, Protected Attribute, Bullying and Harassment, Ethics, Conduct, Workplace Relations
This course has been developed to provide the learner with an understanding of how to recognise and avoid behaviour that could be considered sexual harassment, and what to do if they are being subjected to or witness this type of behaviour.
$38.50 (AUD) / subscription
Shoulder Dystocia
midwifery, Intellilearn
This course covers key areas of shoulder dystocia including definition, risk factors and management.
Upon successful completion of the associated quiz, 1 Australian College of Midwives (MidPLUS) point will be awarded.
$38.50 (AUD) / subscription
Slips Trips and Falls
Slip, Trip, Falls, Height, Hazard, Accidents, Walkway, Slippery, Footplate, Injury, Wet, Slippery, Clean, Surface, WHS, HSE, Ladder
Challenging the misconception that slips, trips, and falls (STFs) are merely embarrassing, this course outlines the common hazards of slips, trips, and falls (STFs) in the workplace, providing practical guidance on identifying risks and implementing effective control measures to prevent slip and trip incidents, and falls from heights up to 2 metres.
$60.00 (AUD) / subscription
Slips and Trips Hazard Guide
Housekeeping, Risk, Management, Incident, Control, Traction, Feet, Footwear, Surface, Floor, Spill, Obstacle, Crack, Hierachy, Job Safety and Environmental Analyses, JSEAs , Hazard Guides
This course has been designed to provide you with an understanding of the controls that should be applied to slips and trips in the workplace.
$38.50 (AUD) / subscription
Social Media in the Workplace
Social, Media, Search, Engine, Ranking, Branding, Significance, Content, Communication, Digital, Strategies, Successful, Policies, Ethical, Engagement, Compliance. Tweet, Linkedin, Facebook, X
This course explores the dynamic landscape of social media in the workplace, highlighting both opportunities and challenges. Learn to integrate social media effectively, enhance your brand presence, and navigate the complexities of digital communication while adhering to access policies in the workplace and ethical standards that promote positive and constructive interaction.
$60.00 (AUD) / subscription
Social and Digital Media and the Workplace
marketing, optimisation, sites, press, blog, services, technology, bullying, harassment, facebook, twitter,Electronic,media, communication, social, digital, standards, social media
This course has been designed to provide you with an understanding of appropriate uses of social and digital media in the workplace, and how to avoid breaching workplace standards and safety legislation.
$38.50 (AUD) / subscription
Social and Digital Media and the Workplace NZ
marketing, optimisation, sites, press, blog, services, technology, bullying, harassment, facebook, twitter,Electronic,media, communication, social, digital, standards, social media
This course has been designed to provide you with an understanding of appropriate uses of social and digital media in the workplace, and how to avoid breaching workplace standards and safety legislation.
$38.50 (AUD) / subscription
Spill kits
Spill, Kits, Hazardous, Chemical, Containment, Environment, Protection, Cleanup, Emergency, WHS, HSE, Oil, Clean
This course emphasises the importance of safety and preparedness in handling spills. Learn to recognise potential spills, assess hazard levels, and execute appropriate responses while prioritising the safety and well-being of individuals. Spill kits play a pivotal role in ensuring a prompt, effective, and safe spill response that upholds workplace safety standards, and protects our people, assets, and the environment.
$60.00 (AUD) / subscription
Strengthened Aged Care Quality Standard 1: The Individual
This course has been developed to provide learners with an understanding of the scope and purpose of the Strengthened Aged Care Quality Standard 1: The Individual, and is aimed at leaders, managers, and other staff members responsible for delivering care and services to older people.
$38.50 (AUD) / subscription
Strengthened Aged Care Quality Standard 2: The Organisation
This course has been developed to provide learners with an understanding of the scope and purpose of the Strengthened Aged Care Quality Standard 2: The Organisation, and is aimed at leaders, managers, and other staff members responsible for delivering care and services to older people.
$38.50 (AUD) / subscription
Strengthened Aged Care Quality Standard 3: Care and Service
This course has been developed to provide learners with an understanding of the scope and purpose of the Strengthened Aged Care Quality Standard 3: Care and Service, and is aimed at leaders, managers, and other staff members responsible for delivering care and services to older people.
$38.50 (AUD) / subscription
Strengthened Aged Care Quality Standard 4: The Environment
This course has been developed to provide learners with an understanding of the scope and purpose of the Strengthened Aged Care Quality Standard 4: The Environment, and is aimed at leaders, managers, and other staff members responsible for delivering care and services to older people.
$38.50 (AUD) / subscription
Strengthened Aged Care Quality Standard 5: Clinical Care
This course has been developed to provide learners with an understanding of the scope and purpose of the Strengthened Aged Care Quality Standard 5: Clinical Care, and is aimed at leaders, managers, and other staff members responsible for delivering care and services to older people.
$38.50 (AUD) / subscription
Strengthened Aged Care Quality Standard 6: Food and Nutrition
This course has been developed to provide learners with an understanding of the Strengthened Aged Care Quality Standard 6: Food and nutrition, and is aimed at leaders, managers, and other staff members responsible for delivering care and services to older people. The course will discuss the key nutritional issues that occur for older people living in residential aged care facilities, as well as describe requirements for providing older people with enjoyable food, drink, and dining experiences in the residential environment.
$38.50 (AUD) / subscription
Strengthened Aged Care Quality Standard 7: The Residential Community
This course has been developed to provide learners with an understanding of the scope and purpose of the Strengthened Aged Care Quality Standard 7: The Residential Community, and is aimed at leaders, managers, and other staff members responsible for delivering care and services to older people.
$38.50 (AUD) / subscription
Strengthened Aged Care Quality Standards Introduction
This course has been developed to provide learners with an introductory understanding of the Aged Care Quality Standards.
$38.50 (AUD) / subscription
Strengthened Aged Care Quality Standards for Personal Care Workers and Support Workers
This course has been developed to provide personal care workers and support workers with an understanding of the Strengthened Aged Care Quality Standards.
$38.50 (AUD) / subscription
Stress Less at Work
Stress, Pressure, Workplace Strategies, Wellbeing, Escalation, Communication, Resilience, Relaxation, Priorities
This course has been developed to provide you with an understanding of workplace stress and a range of strategies to help you manage stress.
$38.50 (AUD) / subscription
Stress Less at Work NZ
Stress, Pressure, Workplace Strategies, Wellbeing, Escalation, Communication, Resilience, Relaxation, Priorities
This course has been developed to provide you with an understanding of workplace stress and a range of strategies to help you manage stress.
$38.50 (AUD) / subscription
Supplementary Feeds in Special Circumstances
Breastfeeding, Intellilearn
The Supplementary Feeds in Special Circumstances course will cover supplementary feeding including when it is necessary and appropriate, and various methods of providing them. Also covered are principles around supporting the choice not to breastfeed and safe and effective storage, handling and preparation of powdered formula.
$38.50 (AUD) / subscription
Support Remote or Virtual Teams
This course, created by ILM has been designed to help you manage and motivate a team you rarely, if ever, see.
$20.00 (AUD) / subscription
Sustainable Procurement and Net Zero Supply Chains
Access, Accounting, Anti-corruption, Biodiversity, Board accountability, Bribery, Capital, Carbon, Carbon footprint, Chain, Change, Circular, Circular economy, Circular packaging, Clean, Climate, Climate action, Community, Community engagement, Compliance, Conservation, Corporate, Corporate citizenship, Corruption, Culture, Degradation, Diversity, Diversity and inclusion, Eco-friendly, Economy, Ecosystem, Eco-tourism, Emissions, Employee well-being, Energy, Energy efficiency, Environment, Environmental, ESG, ESG disclosure, ESG reporting, Ethical fashion, Ethical investment, Ethical leadership, Ethics, Ethics and compliance, Executive compensation, Extraction,
This course has been developed to provide learners with an understanding of sustainable procurement, and net zero supply chains, the strategies that can be used to implement them, and the ways that organisations can overcome potential barriers and obstacles regarding their implementation.
$38.50 (AUD) / subscription
Taking Responsibility and Embracing Accountability
Responsibility, Accountability, Confidence, Goals, Personal, Growth, Stress, Control, Integrity, Development, Professional, Ownership, Decision, Leadership, Challenges
This course focuses on the importance of personal accountability and its connection to individual growth and leadership. Participants will learn strategies to develop accountability, set meaningful goals, and balance efficiency with effectiveness. Explore practical strategies to nurture a culture of responsibility, enabling you to face challenges, make informed decisions, and positively contribute to your team and organisation.
$60.00 (AUD) / subscription
Team Roles and Relationships
leadership, management, manage, lead, supervise, supervisor, team, leader, facilitator, diversity, responsibilities, behaviour, tasks, relationships, teamwork
This course overviews team roles and relationship dynamics, outlining key responsibilities and behaviours contributing to effective teams. We look at distinct roles within a team, the importance of diversity, and strategies for fostering effective relationships. We underline the principles of dignity and respect for all and explore appropriate leadership behaviours and strategies for tackling challenges.
$60.00 (AUD) / subscription
The Consultative Service Process
Consultative, Service, Customer, Client, Relationship, Needs, Solutions, Communication, Problem-Solving, Engagement, Contact, Need, Meetings, Proposals, Negotiation, Follow-Up, Satisfaction
Excellent customer service is about consistently exceeding customer expectations. It describes service that is delivered in a timely fashion, is readily available, personalised, and empathetic. This course explores the consultative service process, highlighting the core benefits and structured steps required for effective client engagement and service delivery. We look at essential skills for determining customer needs, preparing impactful proposals, mastering the art of negotiation, and the importance of follow-up.
$60.00 (AUD) / subscription
The Internet as a Workplace Tool
Internet, Online, Communication, Email, Virtual, Research, Cybersecurity, Threats, Password, Security, Multi-Factor, Authentication, Remote, Device, Protection, Research, Collaboration, Productivity
With advances in mobile devices, networks, and cloud computing, employees can now work anywhere, anytime with just a laptop and an internet connection. This course looks at the importance of online tools to workplace efficiency, from flexible communication options to research, task management, colaboration, and more. Learn to leverage online tools, understand industry trends, and ensure secure and effective internet use in professional settings.
$60.00 (AUD) / subscription
The Official Aseptic Non Touch Technique eLearning Course
Aseptic Non Touch Technique, Infection Control, Healthcare Associated Infections, Clinical, Sterile, Cosmetic, Standards, Hand Hygiene
This course by the Association for Safe Aseptic Technique (ASAP) provides official accreditation for ANTT theory applied to clinical practice. It teaches healthcare workers how to apply the ANTT Clinical Practice Framework to clinical practice.
$38.50 (AUD) / subscription
The Quality Customer Service Process
Strategies, Product, Promotion, Service, Support, Complaints, Customer service, Quality service, Customer satisfaction, Service excellence, Customer experience, Service standards, Customer support, Service process, Service improvement, Customer relations.
In a world where a single negative experience can ricochet across social media platforms, tarnishing reputations in mere moments, the significance of quality customer service cannot be overstated. This course provides a comprehensive guide to delivering superior customer service by understanding and addressing customer needs, engaging effectively, and implementing strategic excellence.
$60.00 (AUD) / subscription
Time and Stress Management
Work-Life, Time, Values, Vision, Mission, Efficiency, Effectiveness, Stress, Self-Discovery, Balancing, Priorities, Strategies, Allocation, Reduction, Goal Setting, Time-Blocking, Wellbeing
Most of us have experienced what happens when time management falls apart ā missed deadlines, lost productivity, frustration, stress. This course looks at the root cause of stress. We introduce skills to manage your time, and set and achieve appropriate goals. We look at how you can enhance efficiency and effectiveness, and we introduce stress management techniques that will help us to stay focussed and healthy.
$60.00 (AUD) / subscription
Tools for Continuous Improvement
Continuous improvement, Quality management, Process improvement, Quality control, Continuous enhancement, Improvement strategies, Quality assurance, Performance improvement, Quality standards, Continuous development
This course focuses on tools and techniques to achieve critical standards in your workplace environment, people, processes, goods, and services. Whether the focus is on improving customer satisfaction, operational efficiency, quality control, or whatever it is that matters, we will look at planning and monitoring tools, service level agreements, customer feedback, and other initiatives that can help you identify ways to enhance performance and quality.
$60.00 (AUD) / subscription
Transporting clients with disability
Transport, disability, van, driving
This course provides learners with essential information on transporting clients. There are 2 stages to this training and all must be completed before transporting clients.
$49.50 (AUD) / subscription
Types of Teams
leadership, management, manage, lead, supervise, supervisor, team, leader, teamwork, effectiveness, relationships, rewards, recognition
This course delves into the importance of teams within an organisation, identifying when and why to use them, and exploring the various types and characteristics of modern teams. It covers team development phases, key roles, and the significance of investing time in team development to achieve high performance. By understanding such characteristics, strengths, and challenges, leaders can optimise performance and drive success.
$60.00 (AUD) / subscription
Umbilical Cord Prolapse
midwifery, Intellilearn
This course covers key areas of umbilical cord prolapse including definition, risk factors and management.
Upon successful completion of the associated quiz, 1 Australian College of Midwives (MidPLUS) point will be awarded.
$38.50 (AUD) / subscription
Unconscious bias and the workplace
Unconscious, Bias, Workplace, Diversity, Cultural, Change, Decision-Making, Inclusive, Equitable, Diversity, Culture
This course examines the pervasive issue of unconscious bias in the workplace, explaining its origins in the brain's survival mechanisms and its impact on workplace diversity and dynamics. It discusses the subtle and persistent nature of bias, the challenges it presents, and strategies for embracing cultural diversity and effecting change with leadership support.
$60.00 (AUD) / subscription
Underground Utilities Hazard Guide
Enclosed, Narrow, Underground, Mine, Utilities, Permit, Retireval Plan, Telecommunication, Water, Gas, Sewerage, Excavation, Trench, Pipe, Hazard Guides
This course has been designed to provide you with an understanding of the controls that should be applied to underground utilities in the workplace.
$38.50 (AUD) / subscription
Understand Business
This course created by ILM has been designed to help you understand organisations, the business environment, business planning and reporting.
$20.00 (AUD) / subscription
Understanding Dementia - Effective Communication
Kineo Master, AU, Responsive, 20 Minutes, Platinum, Audio, Adaptics, Accessibility
This course has been designed to teach carers how to communicate effectively with people living with dementia.
$38.50 (AUD) / subscription
Understanding Dementia - Person-Centred Care
Kineo Master, AU, Responsive, 20 Minutes, Platinum, Audio, Adaptics, Accessibility
This course has been designed to give the learner an understanding of how to provide good person-centred care to people living with dementia.
$38.50 (AUD) / subscription
Understanding Dementia - What is Dementia?
Master, 20min, Responsive, platinum, audio, adaptics, accessibility
This course has been designed to provide the learner with an understanding of what dementia is, as well as provide insight into supporting people living with dementia.
$38.50 (AUD) / subscription
Verbal Communication
Verbal, Communication, Articulate, Listening, Messaging, Persuasion, Skills, Dialogue, Interactions, Professional, Clarity, Logic, Storytelling, Language, Emotion, Cultural, Sensitivity, Conflict, Resolution, Active, Listening, Feedback, Non-Verbal, Presentation, Telephone
This course provides essential insights into effective verbal communication, emphasising the power of impactful messaging, the art of storytelling, and the strategic use of language. It also highlights the role of emotional intelligence, cultural sensitivity, and the integration of non-verbal communication to overcome barriers and enhance engagement across diverse settings. You will acquire skills to convey ideas persuasively, whether in one-on-one conversations or group settings.
$60.00 (AUD) / subscription
Victorian Charter of Human Rights
Charter, Criminal, Charges, Human, Responsibilities, Law
This course will provide an overview of the Victorian Charter of Human Rights and Responsibilities and how it affects everybody living in Victoria.
$38.50 (AUD) / subscription
Warden Training
Fire Training, Fire Extinguisher, Warden, Evacuation training, Emergencies, Workplace, Workplace Health and Safety, WHS, Emergency procedures, Emergency Plan, Fire and Safety, Emergency, Fire, Extinguisher, Control, Occupational Health and Safety (OHS), occupant, first response, evacuation coordination, emergency officer, emergency coordinator, safety, evacuation
This course focuses on the roles and responsibilities of Floor or Area Wardens and Wardens, and provides you with all of the information you need to know to fulfil your duties.
$38.50 (AUD) / subscription
Wellbeing and resilience
Resilience, Remote, Wellbeing, Work-Life, Collaboration, Productivity, Coping, Stress, Emotion, Self-Care, Mindset, Empowerment
This course focuses on building and maintaining resilience in various aspects of life, including physical, psychological, and social domains. It provides strategies for managing stress, adopting a positive mindset, and fostering resilience in both personal and professional environments, and especially when working in remote teams.
$60.00 (AUD) / subscription
Why Breast is Best
Breastfeeding, Intellilearn
The Why Breast Is Best course will outline the benefits of breastfeeding for both the infant and mother. Also included is material relating to the composition of breastmilk and strategies to support a mother in breastfeeding for at least 6 months.
$38.50 (AUD) / subscription
Work Health and Safety Awareness and duty of care in the disability sector
Disability
This online course is designed as induction for disability support practitioners and provides learners with an introduction to strategies to ensure compliance with WHS and duty of care legislation.
$49.50 (AUD) / subscription
Work effectively in a service environment
retail, customer, service, security, transactions, teamwork, shift-work, attendance, rosters, culture, diversity, performance, career, awards, agreements, presentation, hygiene
This course focuses on essential attitudes and actions to work effectively in a service environment. From employment rights and responsibilities to ensuring appropriate workplace behaviours and fostering a positive store culture, we outline generic actions that support efficient and effective performance and drive quality interactions in a service environment.
$60.00 (AUD) / subscription
Work effectively in a team
retail, workplace, skills, competencies, competency, policies, procedures, knowledge, experience, relationships, conflict, communication, collaboration, recognition, conflict, resolution, standards
This course develops the skills and attitude needed to work effectively in a retail team environment. We emphasise the importance of clear communication, accountability, and collaboration and enhance your understanding of team dynamics, working together to manage tasks efficiently, support customers professionally, and achieve the goals your team seeks.
$60.00 (AUD) / subscription
Working From Home
BCP, WFH
This course has been designed to help prepare the learner for working from home, as well as provide an overview of the benefits and potential challenges when working from home, and reinforce that the usual expectations of work still apply when your home is the workplace.
$38.50 (AUD) / subscription
Working Safely with Hazardous Chemicals
Toxic, Dangerous, Chemical, Waste, Disposal, Cleaning, Solution, Solvent, Exposure, Environment, Hazchem, Workplace Health and Safety
This course has been developed to provide the learner with an understanding of what hazardous chemicals are and how to identify them, their responsibilities and requirements to maintain safety in the workplace, and the controls used to manage the risks presented by hazardous chemicals.
$38.50 (AUD) / subscription
Working at Heights
Heights, Fall, Elevated, Aloft, Platforms, Aerial, Roof, Harness, Safety, Risk, Drop, WHS, HSE
This course introduces skills and knowledge to safely perform tasks performed at heights. We look at the importance of risk assessment, control measures, the correct use of safety equipment, and the importance of safety protocols and regulations when working in environments such as open balustrades, steep, sloping, or slippery surfaces, work platforms, portable ladders, and similar challenging conditions where there is a risk of a person or object falling.
$60.00 (AUD) / subscription
Working at Heights Hazard Guide
Utilities, Permit, Telecommunication, Construction, Ladder, Platform, Scaffold, PPE, Fall Prevention, Hierarchy of Control, Hazard Guides
This course has been designed to provide you with an understanding of the risk controls that should be applied to working at heights in the workplace.
$38.50 (AUD) / subscription
Working from home
Remote, Home, Ergonomics, Routine, Goals, Accountability, Resilience, Productivity, Distraction, Social, Boundaries, Work-Life
This course provides comprehensive guidance on effectively setting up and managing a home workspace to optimise productivity and maintain well-being. It addresses ergonomic considerations, routine establishment, goal setting, and strategies for balancing work and personal life.
$60.00 (AUD) / subscription
Working with Dangerous Goods and Hazardous Substances
Dangerous, Goods, Hazardous, Substances, Chemical, Chemicals, Toxic, Explosive, Regulations, Storage, Transportation, Disposal, Globally, Harmonised, System, GHS, Classifications, Pictograms, Transport, Transporting, Quantities, Segregatio, Labelling, Documentation, Load
This course introduces essential knowledge and skills when handling and transporting dangerous goods and hazardous substances. We look at the Globally Harmonised System (GHS), classifications, labelling, segregation requirements, and transport documentation designed to support compliance with safety regulations.
$60.00 (AUD) / subscription
Working with Diverse People
Disability, Diverse
This online course has been developed to provide learners with an opportunity to reflect on their values and perspectives on diversity. The course looks at various scenarios to consider the legal, ethical and safety aspects of working with people from diverse backgrounds.
$49.50 (AUD) / subscription
Working with Information and Ideas
leadership, management, manage, lead, supervise, supervisor, team, leader, learning, sourcing, analysing, disseminating, information, knowledge, ideas
Leaders must navigate their teams through the vast sea of information, experience, and knowledge assets. This course is designed to enhance your ability to work effectively with information and ideas. It includes understanding different learning styles and a structured approach that considers sourcing, analysing, presenting, and projecting information, focusing on precision, quality assurance, and continuous improvement.
$60.00 (AUD) / subscription
Working with risks and issues
Risk, Planning, Crisis, Response, Risk management, Risk assessment, Risk mitigation, Risk planning, Contingency planning, Business planning, Strategic planning, Risk analysis, Risk strategy, Risk control
All activities involve an element of risk. Risk management is about identifying possible risks, determining whether they can be eliminated before they happen, and, if not, planning how to reduce their impact. This course focuses on creating, implementing, and evaluating a risk management strategy that supports organisational objectives and ensures that nothing is left to chance.
$60.00 (AUD) / subscription
Workplace Aggression and Violence in Healthcare
aggression, violence, doctor, nurse, personal, care, worker, aged, incident, risk, physical, psychological, communicate, communication, safe, safer, environment, patient, person, staff, trauma, prevention, escalate, escalating, de-escalate, de-escalating, de-escalation, technique, post-incident, support
This course has been developed to provide you with an understanding of workplace aggression and violence in healthcare and the associated impacts, risks. The course covers steps that can prevent and minimise aggression and violence, and what to do during and after an incident.
$38.50 (AUD) / subscription